




You will be able to see the information of people like you who buy the services of Spirit Halloween (Costumes) near Grande Prairie (Canada).
At the moment this business has a score of 3.8 over 5 and that rating has been based on 24 reviews.
You may have noticed that it has an average rating is really good, and it is based on a high number of opinions, so we can think that the assessment is very accurate. If there are many people who bothered to leave their feddback when they've done well, is that it works.
You know that we don't usually bother to give opinions when they are positive and we usually do it only if we have had a problem or issue...










My daughter loved all the scary decor!




















Amazing store I love it there





If you can't find it here, forget it.










Amazing store!!! Plenty of costumes and incredible characters for your home and garden. Could have spent all day in there checking things out.










If you’re placing an order online with this company and you live in Canada here’s my suggestion: DO NOT DO IT!!! I placed an order on July 19 2020, with the understanding that one of the items was a pre-order. I received notification on August 14th that my pre-order item had shipped. Sometime around September 15-17th I realized I still hadn’t received my item, so I called their customer service and was told that it was on hold in customs and had been for a while. I found it odd as I’ve never had something like this happen to me before, but shirked it off. I waited until around October 20th to call them back again because I had STILL not received my item (over 2 months into this ordeal). The phone agent advised me that the order HAD BEEN RETURNED TO THEM, so they advised that they would issue me a refund. I asked the phone agent why I was not informed that the item I had paid for had been returned and had not been refunded I received no viable answer. At this point I began to think that something shady is going on with this company. Why do I have to contact you in order to receive a refund for an item that you know has been returned? Every other store I have ever made an online purchase with will automatically refund the purchase once it has been returned, but apparently that excludes Spirit Halloween. Anyways, the phone agent advised that he processed the refund and I should see it reflected in 14-21 days, which is exceptionally long, but I was just glad I was going to get my money back. Today, November 12th I remembered that I STILL HAVE NOT RECEIVED A REFUND FOR MY ITEM. So I called them back and this phone agent said she would re-issue the refund and that it would be another 14-21 days before I receive the refund (and here’s the kicker) she said “If you don’t receive the refund at that time please call us back.” What do you mean? There’s ANOTHER chance I’m not going to get my money back and will have to call you guys AGAIN? How long is this entire process going to take and how often does this happen that you have to say that? It’s been 3 MONTHS already and is getting to be absolutely ridiculous. This entire experience has been far too time-consuming and horrible and I’m currently, still out the money that I’m rightfully owed. I’ll make sure I purchase elsewhere going forward.





Did a sufficient job scaring our boys





Love Spirit Halloween but this year's location was ????















Helpful friendly staff, picked our son costume quickly





They have some really cool costumes and accessories, just be warned that it's not cheap.





All your Halloween needs





Good place




















When it was a Spirit it was amazing, but this location didn't come back this year sadly.















(Translated) There should be a franchise open year round. This store is in my opinion always the best equipped in cost of costumes and accessories. It definitely has a lot of choices unfortunately there is often a quantity and very limited on the spot but there is always the possibility to order online (plan a logical delay for the reception) Despite everything, for having done the trick ephemeral stores and even several fixed shops, Spirit Halloween remains my choice number 1 (Original) Il devrait y avoir une franchise ouverte à l'année. Ce magasin est à mon avis toujours le mieux équipé en frais de costumes et accessoires. Il a définitivement beaucoup de choix malheureusement il n'y a souvent qu'une quantité et très limitée sur place mais il y a toujours la possibilité de commander en ligne (prévoyez un délais logique pour la réception) Malgré tout, pour avoir fait le tour des magasins éphémère et même plusieurs boutiques fixe, Spirit Halloween reste mon choix numéro 1





Spooky!!










Nobody picks up the phone over there called multiple times even after going through the extensive menu options, average wait time 40mins to speak to someone. Are you kidding? The store is that busy with thousands of customers?















Kind staff and quite a wide variety of costumes and other related things good for adults and for children prices are a bit high though besides prices being on the higher end it’s a great store.

























Hours listed are incorrect or else the store closed early without posting any notes. Arrived 50 minutes before closing and doors were locked. Unfortunate most costumes are meant for small people and very limited number of plus size costumes.










Our experience would have been five star if these two random women took control of their wild children.. these two kids were screaming the entire time we were in the store?!? If your kids are uncomfortable, consider removing them from the situation. My son and I left after fifteen minutes of being here.. we would of liked to look around longer but even the employees refrained from saying anything about the wild children .. these women didn’t purchase anything. Maybe shop online to avoid lowlifes like these “parents”..




















Lots of products. Store layout is easy to follow. Great for your Halloween needs. Costumes are a bit pricey. Staff is knowledgeable and friendly.





my friend bought a costume for 60$ WORE IT TWICE its ripped in seams 4 places. not happy about this.










Bad business ethics and human rights violation for inforcing mandatory masks.





Very scary.










No staff talked to us which was okay I guess. But the costume selection was great as well as everything else! Loved the interactive things around the store!










Always fun to visit. Lots of animated displays . Great selection of costumes and friendly staff.





(Translated) Many choices ???? (Original) Beaucoup de choix ????





10/10















Son loves it here.





Excellent customer service and a wide variety of costumes for kids and Adults





Absolutely love this store!!!





I was just fired from this location because I raised concerns that precautions for Covid19 were NOT being followed. For instance, the past two weeks during day shift there has been no hand sanitizer available for customer use at the door. I was twice chastised by my manager for using sanitizing wipes on the doors, my cash register station and the shopping baskets, she said it was a waste of my time. Protect yourself, this location won't.





AWARENESS: Workers here will suspect you of stealing if you are an immigrant and wearing collared shirt. BE AWARE this happened tonight. No RESPECT for customers, you’d get random security check.





Mandatory mask policy in place for people over 5 years old but they refuse service to people who are exempt. Makes no sense! Clearly they don't take in account they are in violation of human rights. #Boycottspirithalloween





Clean and well organized. The staff were fabulous. I have no complaints whatsoever.





Fun to walk through and see the decorations. Ashton helped me on my second trip there. She was super nice and dropped what she was doing to help me. Thanks Ashton!




















Won’t do any refund after the 19th of October, even though I live quite far away from them and haven’t been to that city since I bought the items. Keep that in mind when you’re spending alot of money there. Also, their selection didn’t really have anything fancy this year, which was quite disappointing.















Over priced costumes




















????















Lots of selection as long as you shop early. As it gets close to Halloween ???? they run low on options. But to be expected.





Lots of Halloween costumes and decor.



































So fun, love going here every year we go there about five times before we finally pick our costumes cuz there's so many good choices!!





Cool store and the tall First Nation cashier was very handsome too!





Had a good selection a few years ago. Now it seems more like dollar store products. You can literally find everything they sell on Amazon for cheaper. It's sad because I love Halloween and use to go to this store once a week while it's open.















It was a really nice experience, they even helped me find the perfect costume!!





i really love spirit don’t get me wrong but it feels like they weren’t really carrying enough sizes… either that or i just went on the wrong day





Had the costumes I was looking for. Awesome customer service ! They knew where everything was.





Great place





Lots to see





Great selection on costumes and decor for kids and adults. Large store and staff very helpful.





the worst place ever manager VERY RUDE





Lots of great stuff..but unfriendly to everyone including the kids





It's a great store to buy more everyday horror household decorations and not just for Halloween...staff is always friendly and asking if help is needed lots of times...the mask problem people have (thats everywhere so deal with it ????) we walked in with just our toddler, we haven't left empty handed or unhappy once and we've been there 3 times since it opened...and guess what, we're going to be coming back lots until it's done for the year again!!




















Good service.. Fun place for kids.. Different halloween costumes and creatures..




















Out of business





Lots of selection





Made it all the way over to Dartmouth to buy my costume today because it says they're open until 7pm on Sundays but the doors from outside aren't the entrance and the mall was all locked up. How are they even going to be open until 11pm on Fri/sat if the mall is closed at 9pm? Very disappointed I was very in love with the costume I was going to buy.





They said they were open till 11pm on google. I bus all the way there to find out they close at 9!! Im SO annoyed.





Awesul customer service. Rude staff. Called to hold something and gave our name only to see the last one get bought right as we arive. Shady move, shady place, and shady people.










Spirit of Halloween ???? is always a great place to find costumes and other creepy goodies










Great selection ion friendly staff










Rude staff






























I always come to Spirit Halloween for the kids costumes.The staff are always nice and they have every costume and accessory you could think of.Its never a problem returning items if you change your mind.Prices are fair.I come here every year.





Overpriced.




















This store had pleated skirts, as a beginning femboy this is extremely helpful. I went to 20 female clothing stores this number also includes Spirit of Halloween. Out of the twenty, Spirit of Halloween was the only store to carry pleated skirts. Thanks for the Femboy resources.





Best selection in town. Great animatronics. You can also make a donation to charity right at tge register.










Awesome place. My wife and daughter loves it. Very friendly staff and very helpful service. I highly recommend.





Very friendly staff. Clean and organized store.













































Love this store! Be warned for parents, there are a few s*xual costumes in there, but overall an amazing place!





Awesome selection, great staff, and clean store!!




















lots of variety and really cool costumes. fairly expensive though.





The store manager was awful. I went in to find a costume for my work, they had no changing rooms and we had to try the costumes on at a table in the back half of the store over our clothes. When I was putting the costume on the manager got mad that the costume was touching the ground since it was dirty, then preceded to claim the costume would not fit me and claimed I ripped it. I bought the costume anyways and brought it home to try on anyways. The costume is actually too big and I can’t return it because the manager wrote on my receipt after I “ripped it”. I looked at the inside seems and there’s no way I had ripped it myself by trying it on. Will not be returning to this location.

























Awesome costumes you find in this place





I had fun looking around





Found what I needed!










Good selection, nice location















Love going here during the season! Great selection of costumes!





Well stocked, organized and relatively clean place to pick out Halloween garb. The staff were helpful and had you in and out.





Good selection and some great decorations for decent prices










I was in here a couple weeks ago and had a great time with my 2 yr old son. The staff members were awesome and they were not inforcing masks at all. We went back today to buy costumes for our family of 4 - we were ready to spend a fair amount of money. When we came in we were stopped by a staff member saying they have a mandatory mask policy now and that we have to wear masks while in the store. I told them I'm exempt from wearing a mask and that I have 2 young kids that won't wear masks. They said my kids are exempt from wearing masks and are allowed in because they're under 5 years old. I explained again that I'm exempt from wearing a mask but they still denied me service and said we had to leave if I don't wear one. How is that logical? Small kids that are full of germs and touch everything don't have to wear masks but an adult with an exception gets discriminated. I understand the staff were just following orders but if they have an exemption for kids under 5 they should also allow people over 5 who have an exemption too. I'll be making a human rights violation complaint with the Saskatchewan Human Rights Commission.





Prices are very expensive. Looking for a toddler custome was highly priced when comparable stores had them for much less. Will not shop here. Reccomend Amazon










My favorite Halloween store. You can find lots of really cool Halloween items here. Prices are ok. Staff is helpful. Store is well decorated. Very good place to go to buy Halloween stuff. ????








































Lots of costumes, entertaining.















Very little stock but that's understandable















Too small










Decent store, purchased 3 Halloween costumes for my kids on lunch break. 2 of 3 were missing pieces when I got them home after final sale.




















My daughter bought a costume in Oct 23rd and was to small so I went to take it back and they wouldn’t give my money back only an exchange after Oct 22nd had i known that at the time i would have taken her somewhere else and the guy at the till was rude and didn’t care to here what I had to say…. Very last time I ever support a business that doesn’t care about customer service. So now I’m stuck with an over price costume that I’m sure I could have pd a lot less for. Buyer be ware.





Awesome as always





(Translated) Which date will open the store for Halloween 2019? Thank you (Original) Quelle date ouvrira le magasin pour Halloween 2019 ? Merci










This store is Awesome.wish it was all year around










Awesome place with great staff and a huge selection with reasonable pricing as well as generous coupon discounts..Tend to spend here every halloween not to mention the great display and animatronic setups that brings my daughter and I back just to see them. I recommend every year.





Haven't been to the spirit Halloween yet but I'm so excited to go ????????????





Best staff and best Halloween stuff you can get. Staff is super friendly and helpful just ask and what ever you are dressing up as they will help if they don't have it they may give ideas on how to make it work. Halloween stuff is great indoor outdoor anything you need high chances they got it I wish they were open all year Halloween is the best time of year. The store is 10/10 boo's would scare again ????????





Very impressed with the selection. The competition is not on par with only 34 days to go.










Best place in town for everything halloween. Great selection.





Love this store. The owner Gerald is amazing and so helpful. Will be going back alot ????










It's a little expensive!! But it is a fun place to go to!





Friendly workers very knowledgeable. Had a great time. Lots to choose from





Not a lot of selection compared to the web page. Anything they do have is very limited stock for sizing. Get in early if you want something decent or specific. Don't expect customer service either. Even when you ask the employees aren't sure of the correct answer. Downfall of pop up shops





Large store but easy to maneuver. Friendly staff and lots of variety for both kids and adults alike. They offer costumes and decor . They have a huge display of battery or power operated decor you can see what they do and how they sound. Prices are fair. This is one of the best Halloween stores I've been too





wrong spot and its not closed






























Really disappointed in this store. My daughter looked through the store and found the costume she wanted, and it even had 2 stickers stating it was on sale for cheaper than tag. Long story short they wouldn't honor the sticker price. What a joke.















Bought a costume and was thrilled with them giving me 20% off my purchase, so it said on the bill. I went to return the costume, because I found something I liked more and they only gave me back 100$ instead of the 115$ that I paid on the bill. I asked why, and they had used that 20% and filled it with 15 x1$ donations to their charity. I said that I never authorized that and they said they can not return a charitable donation. I don't mind giving to charity but this is stealing. Make sure you look at your bill right after payment!





So good





We shopped at this store, this weekend, and wore out face masks, and used the hand sanitizer, as asked by Health Canada, yet everyone was allowed to try on all their face masks, without them being sanitized first. When I mentioned to a guy that was making sure everyone wore a mask and used hand sanitizer, that it shouldn't be allowed while Covid 19 is still on the rise, he wasn't bothered. This I have reported to Health Canada, because we all still need to be careful, especially with Covid on the rise in our schools. It's store has a great quantity of Halloween merchandise, but rules need to be set in place to protect us.










Massive line-up with no cashiers. Rediculus flashing lights throughout the entire store make it hard to see what your looking at! Below 1 Star!





So much fun! Great products and killer staff!















If you're shopping for a young child, avoid this store. There are very scary animated mannequins around the entire entrance and a freaky talking doll talking about her mommy. We needed 2 things, a witches hat and broom for a young child....she was terrified. I had to carry her half the time. Then when she didn't want to go near the mannequins for the entrance to the line, we stood behind the only patrons at check out. During our time standing there, a couple entered the queue line and the cashier told me that they were next in line! After telling them that my daughter is too scared to pass the mannequins to get in the damned line, she served me! Never again will you see my business. First and last time

























Great place . Awsone service .





Very funny, old selection due to the pandy










They have a mandatory mask policy here where kids under 5 are exempt. However, the staff are denying service to people over 5 who are exempt from wearing masks. Denying service for an exemption is bad business! I will not support this store!





Nice big store. Tons of selection. I found it pricey .. but all costumes seem expensive everywhere. Nice helpful staff.





Very busy, sold out of the costume we wanted, but found one she's happy with





This store is amazing it's reasonably priced and they have great products.





Do they ask for vaccine status?





You guys must have lots of money to turn people away with no masks thanks for saving me lots of money not buying your over priced stuff





Went to this location thinking it was a sprint Halloween, was very disappointed to find out it was a glow Halloween. The selection at glow was horrible.





Good selection





Was gonna buy $1000 worth of stuff for my yard/house and kids and was turned away because I didnt have a mask. Wearing a mask is against my religion but they dont care about that.










Didn’t have a mask on so I could go in to look at the overpriced useless junk. you guys going to holding onto that nonsense next year too lol










Avoid! One of the worst customer service experiences ever! Manager is rude and has no people skills. How he runs a business I have no idea





This shop is amazing for costume





Excellent staff, no problems at all for an exchange.





Good selection of adult costumes





Had a haunted house to do. Had to get a part for my costume. Online it said it was open till 11. Got there and it was close!















Came to address and no store here. Great to know google keeps their system updated so people use their maps to drive to locations that don’t exist





Went in to get my 4 children costumes...was confronted by "manager" donovin. Guy was extremly rude and unprofessional. Cannot believe someone with his social skills is working with the public. Worse experience ive ever had shopping. Spent $120 on costumes but am returning due to my experience ????





Pretty decent. Nice props and an all round pleaselant experience. Helpful staff, and a great selection of stuff for adults and kids alike





(Translated) Selling in Quebec without French-speaking customer service (Original) Vendre au Québec sans service clientèle francophone




















website sucks




















Terrible costumer service!!!! The manager is the absolute worst!!! Spent $70 on a costume only to get it home and find two out of three pieces of the costume were missing. Tried to bring it back to the Dartmouth location, not for a refund, but simply to get at least one of the missing pieces so I could wear the costume. The managers response "I won't return this costume, it's new". After arguing with the guy for 10 minutes, he finally said "that is the best I can do". Completely frustrated I responded "So the best you can do is absolutely nothing" To which his response was "Exactly". Words can't describe how disrespectful and arrogant this manager was. NEVER will I ever buy anything from spirit Halloween again!!





Everything is good















Awesome





Called this morning, and checked the website, both said open until 8, we arrive at 7:10, the open sign is on and customers are still in the store, I walk in and the rude staff member would not let us in the store, saying they closed at 7, I showed her the website and told her I called on the phone, she was very rude and said "Oh Well We Are Closed" don't recommend this place, go to the Hamilton one instead

























Best Halloween store chain the North America!















Excellent selection and customer service. We will definitely be back. The change room gal was especially friendly and helpful and the prices were reasonable.










This place was awesome. Great to see it in such a large venue this year. Lots of room. Clean. Organized. Friendly helpful staff.










Disgraceful that the staff rudly turn people away and deny service based on mask exemption. Spirit Halloween is in violation of human rights!





Very unprofessional the staff are racist towards natives I heard of fat girl that works there thinks she's tough.





Super helpful and informative staff, great selection of products and excellent quality of products





Google sent me to residential area... had to find it on my own










Great store! Amazing selection! I feel the selection at this store is superior to other pop-up Halloween shops.





Great store! Amazing selection! I feel the selection at this store is superior to other pop-up Halloween shops.










Favorite Halloween store in Saskatoon





Hello, The products sold at spirit halloween is always great. The shop is always well decorated and has great music. However, the employees are extremely bad at their jobs. I do not mean to complain, I am usually very understanding as I work in retail myself. Though, I have been treated like garbage everytime I come into this shop. Please, please, please employees of Spirit Halloween, put on a smile. I do not know what is wrong with them, but they always seem very annoyed to answer questions and they barely ever know how to answer them anyways. I have been told stuff like "I don't know, just look around" in a dry tone and "credit, debit or cash?" instead of "hello" when paying. I know working in retail is hard, but right now the employees aren't even doing the minimum in terms of customer service. Please, unless you are going as zombies for halloween, put on a smile and be human :)





Its a glow party not spirit halloween.










(Translated) Everything that's necessary (Original) Tout ce qu'il faut





AWESOME!!





Overpriced. Daughter didn’t have a mask so they told us to buy one. $8, gouging.





Ton of awesome options. Didn’t really see any staff walking around though.





Couldn’t go in cause I didn’t have a mask which is fine with me if your that scared stay home under your bed had one day off and drove to Regina to go to your store and was turned away cause of no mask. I’ll shop on line if that’s the cause with a different business















From costume to Halloween decorations, they have an amazing store. Go have a look.





Waited in line for 25 min, got to the till and produced a coupon only to have them mark up the product .










Great selection and customer service










Awesome! Found everything we needed ????




















Everything was tidy and organized. No complaints.





It was freeking awsome so much to choose from for all ages and decorations galore highly recommend ????





Nice store, lots of variety, some really cool outfits and knick-knacks. The experience was dampered by a cashier giving us attitude over an online coupon. Rather than kindly explaining the proper procedure she argued, rolled her eyes, and was otherwise simply unprofessional. We ended up resolving the issue but no sales person should ever behave the way this lady did.





Great place for Halloween essentials!!





Very unorganized and messy, lots of product laying around. Needs better service. Seemed as though no one wanted to help.










Best place to get costumes and animatronics and see great themes





So disappointed. Dollar store quality. Too expensive.










Love love love this store. Staff are friendly, courteous and helpful. Huge variety of costumes, decorations and many other things that will put a huge smile to your face. Wish they were open year round





The hours for Sunday had stated that they are open until 7, however the mall locks up at 5 and the only way to get to the store it through the mall. I then called the store for confirmation, there was no answer. Very disappointing. - I sent an adjustment to the hours via google. Just note, a customer should not have to do that for a business.















Our kids look forward to this every year





(Translated) Very disappointing service. Staff don't know how to use prepaid credit card. (Original) Très décevant comme service. Le staff ne sait pas comment se servir de carte de crédit prépayée.










Best selection and great service















Great selection, courteous helpful staff, lots of open space to shop and look at displays.





Left my name and number for them to call me back if an item came back in stock. They called this morning and I couldn't be happier. Friendly staff, good location





Lots of cheap overpriced costumes. Great selection poor quality.










Great selection and price





Love this store, my Halloween place!






























We had gone to the Market Mall location, as stated in another review we had several mugs broken due to poor packaging, not wishing to return there we went to the Lawson Heights location, the staff was once again very friendly. The store was cash only that day, I would have liked a jumping spider or 2 since they were on sale but alas next time maybe. The staff exchanged the mugs although they didn’t have both the same they gave another in it’s place, imagine my surprise when they hold up 2 cups, no bag, and state they are out of wrapping paper and send us on our way, yes I left the store 1/2 laughing 1/2 shaking my head in disbelief. I do highly recommend this store, we have made purchases in the past years with no problems at all.





Awesome selection, a bit on the expensive side, but worth every penny, got everything I needed for Halloween.




