




We've got all the information of real people like you who are buying the products and services of Canadian Tire (Driving School) around Fort Frances area (Canada).
At the moment this business receives a score of 3.6 out of 5 and that score was based on 127 reviews.
You must have seen that the average score it has is good, and it's based on a very high number of opinions, so we may be pretty sure that the valuation is very credible. If people have bothered to rate when they've done well, it works.
You know that we don't usually stop to set tatings when these are correct and we usually do it only if we've had a problem or issue...
This Driving School corresponds to the category of Department store.





Good service and friendly staff. Needed help to put it in my cart, the young man was eager to help me.





Only Canadian Tire on the way to Ottawa from Northbay. Best gaz price are around this place also.




















Not a bad little store.





My favorite place to go,always find what I need















Quality





Great service





Friendly and very helpful staff.





Amazing customer service. I've been shopping at the Pembroke location for over twenty years and would rate their customer service one star. The Deep River store is worth the drive. They go above and beyond.





(Translated) Very good for specials! (Original) Très bon pour les spéciaux !





The go to place in Deep River!





Awesome staff, always helpful and courteous.





Worst auto service.















Good selection, friendly staff










Always have problems with pay at the pump





Great service, good prices, large selection of items.





Very helpful young man in the garden department this morning...June 19/2020





Very helpful, when I asked about something. I was directed to it exactly










Needs up grades.. Wonderful location right in the center of a fashionable town. Hard working ready to play hard Canadian Tire.





Everything we needed and more.





Younger staff is friendly, older staff not so much, waited in line forever, only one person in front of me???! They should have automatic doors to get out at least, especially if you have lots of items, they don't! Manager of the store is a good guy.






























Has everything a Canadian Tire should have. Had to go to two different storage locations to get larger items.















Slow, no idea what they are doing for online orders. Staff was lost and undermanned




















Very small store but staff knew their product and where to locate it.















I love the ladies that work here.. they are always there willing to help me with anything.. very friendly.. must be the country air!!










Excellent service






























Great curb side pickup!





Always the cheapest gas between Ottawa and North Bay





Great service. Easy to find items.





I love Canadian tire















Ordered online for store pickup. very little waiting and in stock.




















Great spot for car parts, parts counter is less busy than Pembroke CT. Also being just off the highway makes it easy to get there.

























They were very kind and knowledgable and helpful.










Quick to accept cash but when it comes time to make a return expect difficulties… lots of them. Staff are very snotty and rude. I’ll be shopping elsewhere.















Tipical

























Nice people around










Grate




















Everyones very eager to help!





I love Canadian Tire deals. The best place to get some decent tools at a good price. They have a little bit of everything..Canadian Tire is a staple of Canadian Culture.




















They need more workers. Long lines at the one checkout.





Very good




















Small store, doesn't have all the goodies Canadian tire usually have.










Not










Great place to shop nice staff excellent prices...










Another great Canadian tire store. It met my needs.





Since dealing with the new general manager on two separate occasion, I've decided that my money is better spent at the North Bay store. The ownership should take notice as the word is spreading!





It had all what we wanted and a really good deal on a garbage can too!





Nice enough store if you know what you're looking for and can find it yourself. Difficult to find staff to assist you though. I like to visit the website and make myself a list with the aisle numbers ahead of time so I'm not searching forever.















Very good customer support I accidentally tried stealing a pen and they were joking around with it very good work environment it seems

























Always have great service here.















Great place





It awesome

























Great store. Little small










(Translated) Eight (Original) Osm





I just went to this store today and was told to put a mask on. I explained I was exempt and they told me to leave unless I wore a mask. Their staff are completely unaware this is a major human rights violation and I will be reporting this to the Ontario human right tribunal tomorrow. I may try calling a manager first and report them if I’m not satisfied. However from reading the reviews it appears this is an ongoing problem and something must be done to educate these people. Anyone reading this with a disability, and a lawyer go to this store; you may get money for being treated like this. I certainly feel like I should get compensation and will be happy when they are forced to let me in without a mask. I realize it’s an isolated area but there’s internet, there’s just no excuse for ignorance and violating my rights or anyone else’s.





I purchased a bike for my son and didn't realize it would be way to big for him (my fault for not measuring better). as i did curbside pick up i was told that i had to take the bike and would not be able to return it until the 2nd of June. I thought this was odd so i called corporate and was told that they could of canceled the order but because i took it there was nothing that could be done. worst customer service i have received from any Canadian Tire...















Large selection of supplies, including some things you wouldn't expect. Location on the highway is extremely convenient.




















Awesome





Not from this area, but was made to feel welcome @ every moment & also pet friendly(she was treated like a princess). So relaxing















This store was clean with friendly staff.





(Translated) In May, it is still possible to buy ice skates. (Original) En mai,il est toujours possible de faire l'achat de patins à glace.





Didn't find what I was looking for.










Got a great deal on winter tires and front end alignment. Staff took very good care of me. Coming back for summer tires in the spring.





Really nice and friendly people, Love how the skates sharpening is cheap and easy!















unreachable by phone, always skeleton crew, store should could use some help. sorry I love home town shopping but it gets frustrating after so long of waiting and put on hold so many times.





Actually no star for this store at this location ( deep river Ontario Canadian tire ) Our car stock there and they didn't do anything to help at all ! They didn't even lend stuff we needed to fix the car ! They were supposed to be open by 5 pm on Saturday but they said they booked for the whole day and they can't help us and our case was emergency ! I don't like the store specially the garage ! As a human being they should be there to help not just ignore us and tell us don't make a mess stuff like that ! The customer service is below the zero there ! No star for Canadian tire at this location ! Watch out guys don't expect any help from this special store !



































Good deal on now spend over 150 an get 30 gift card back





Such wonderful staff here!





Stuff members are very nice and police. I was late for delivery they are about to close then I showed up at 4:30pm I requested them to unload bcz i need to go pick up in US. they took only 50 minutes to unload. Great experience ????????





I stopped for gas here between Toronto and Montreal as it's usually less expensive than other stations on the 401





Great survice















Good price

























Very helpful staff and a lot of selection of brands to choose from. Decent prices on everything they sell.















It's Canadian Tire. If you need more details ..pop into one !















I want to thank Grant and Brandon Service dept at Canadian Tire Deep River Ontario for going above and beyond to help us on our way. You guys are the best





Good store, friendly staff. Isles just a little cramped but they're working with what they've got!




















Very large well stocked store in deep River





They have everything










Curbside pick-up is fast and well organized.





Good day friendly service during busy time of year.










Staff were very helpful.










Friendly and welcoming staff















Great deals, good service. Could use a bit more smiling:) Also, assistance on the floor. I am pleased to shop local and support our businesses in Deep River, ON.





Amazing CT for a small town!!










Every thing you want










They are a joke they never answer there phone they give you the wrong product then tell you it's the right one that you don't know what your talking about and then when they know your wrong no apologies I would never go to this canadian tire ever again





Never any staff in department's to help. Hard to find help if needed!!!










I like this place. Dog and people friendly










Received good and quick service.





The product I called ahead for was in stock. When I went there to purchase it,there were none there. The stock number was from 2016,and not restocked after 4 years. A bit of a waste of time for me.








































I always find stuff I need to stock up my shop ( personal) supplies





Quick in and out stop got gas and a few drinks. Was fast and easy.

























Old fashion Canadian Tire. Good for what you need.










Always find what we need, and good prices too. Service is always great. We do sometimes find it hard to get through the aisles when there is a lot of stuff, but it’s a small price to pay when we know that they will have what we are looking for. I was very surprised for a small town store. Really impressed.










Worst store ever. Workers ran away when asked for help . And when one finally spoke to me I ask where something was she said I don't know maybe over there and pointed . I just left the store without buying a back pack and camping gear . Headed to Walmart thank you.





Poor service















I asked an employee where the Garden Centre is located. I was directed to go to customer service to the front of the store. I do not know why the employee could not communicate to use the exit that was behind him. Employees should be able to assist customers in the correct direction without directing them to go to customer service for direction. On a positive note, the store is well stocked and clean. Helpful employees lacking.

























We go to Canadian Tire often. Mr. York is indispensable. He knows where everything in his department is. Don't ever get rid of that man ????????





Very nice cashier





Quick in out today. Not the biggest store.





Very poor customer service. Went to get propane refill, didn't know their procedure and was talked to very rudely because I didn't do it right. Went again another day (I know, didn't learn the first time). The procedure has you ring a bell ONCE ONLY per instructions. Still was waiting 15 minutes (no staff showed up) and then decided not giving anymore of my time or money to this business.





Everything was easy to find and the store was clean. I liked that there was someone at the door monitoring how many people were in the store.





It's okay today. ????





Went here to get some cat litter. Litter was marked at the wrong price. When I go to the counter to pay for it the girl was very rude and looked displeased that I wanted the right price. After 45 minutes of confusion the manager then came out and said the price it is advertised as is what we will pay for it. Not sure why it took 45 minutes to come to the conclusion.










Found everything i need at decent price, conveniently confirmed by the website. I pre-ordered other items in advance for pick up due to availability. The in store Cashier was obviously overwhelmed by her duties and wasnt shy about making her public display if UNPROFFESSIONALISM. Everything else was great! GO TEAM CT!!










Good service










Great service at this location. Appointment at time scheduled time and finished as promised. Very friendly staff.










Good selection





Great store. Has everything! Super nice staff.





Busy this Christmas Season.





No help and didn't have anything on shelf that I needed. Terrible cluttered isles.










Lots of tasteful stuff at a decent price. Definitely Canada's tool shed, they have everything.










The service was good










Sale every week.





It's Canadian Tire... what's not to like.















Great Canadian tire store















When I arrived to the store today there were 2 individuals standing at the entrance waiting to go in and another man approaching the entrance going in across from me, a member of the Canadian Tire staff (who might have been the owner of the store as he was not wearing the Canadian Tire uniform) was at the entrance guiding the line and letting people in as space became available due to capacity limits for retail stores in Ontario. The staff member told the man across from me that the two individuals waiting by the entrance were waiting to enter Marks Work Warehouse so if you were going into Canadian tire you were good to go in. I was behind the staff member so I’m not sure if he knew I heard him give the go ahead to enter the store if you weren’t going into Mark’s Work Warehouse. The staff member yelled at me as I walked in the entrance and proceeded to tell me I was inconsiderate among other things in front of the two individuals waiting in the Mark’s line, after I apologized and let him know that I was entering Canadian Tire not Marks Work Warehouse he called me inconsiderate for what I had did for the second time. From there I turned around and left the store. I wish I had a chance to say I was sorry to the two individuals waiting in the Marks line before I had left because I do not mind waiting in a line during these pressing times with capacity limits in stores, I am completely understanding of that, but I ended up going to my vehicle and crying in the parking lot for 15 minutes before I could continue home. I left feeling completely belittled. Perhaps I could have clarified with the staff member that it was okay that I went in as well, but I’m super frustrated with the customer service, I believe the situation could have been handled in a better and more respectful way. If I could give -10 stars I would.





Stopped in on June 27/18 to check their Mark's clothing section. Good to see that clothing department integrated into the traditional Canadian Tire store. Was looking for "no-fly-zone" pants, but supply was limited to 1 pair of pants and several shirts. Sadly, did not have what I wanted, but the supply will increase for this new product. Good to see the expansion of the items for sale.



































9 times out of 10 my experience there is spot on, a couple of weeks ago a CSR wouldn't give me the time of day so not such a fan on that day. Overall tho experience in the store are great!!










went to the auto parts. staff was helpful and polite. had to order stuff. hopefully my parts will be in soon.















Located in the west end of town has almost everything you need for home, yard, automotive & sporting needs, great knowledgeable staff that will help you find what you're looking for, has a Mark's Work Warehouse attached as well with great quality clothing attire.















Rudest and most dismissive customer service I have encountered at a hardware store. Plumbing aisle was in complete disorder. Next time I will drive the extra 5 min to Home Hardware.















Exemplary service! No less than 3 associates asked if I needed help, instead of me trying to find one to ask.










I popped in to find a universal receiver for my fan. I was having a hard time finding what I was looking for until a friendly associate approached me, asked if I needed help and then quickly and efficiently looked up & then located the product. Very friendly staff and great customer service.










Curbside pickup needed improvements. Thanks for being an essential service. Friendliness could improve though.





Would give them a 5 star review if they actually had inventory..... The staff are great and do their best to help a person out. Not always easy to find someone during certain times of the day but it happens. Please fix the leaking roof..... been 3 years in a row now you have pails and totes collecting water in the exact same places.



































Love it





Went and got tired today....all the service staff there are amazing!





Staff helpful, place is well maintained n kept nicely stocked.





The only cash open was at the service desk...experienced a long wait that wasn't necessary. Long wait may have to do with it being senior day...as in, seniors only working. Reminds me why I shop on Amazon all the time.





I went to Sturgeon Falls Canadian Tire store on Oct.12th @14:20 to shop. Within a minute a manager came to me and pointed to his well worn cloth mask and asked me where is mine. I told him that "I am mask exempt," to which he replied: "No, you're not, not in this store." So I left the store and asked my spouse to call the store to complain about this. She was told that the manager made exemption not applicable in this store. I'm still considering my next step.





Friendly staff










Friendly staff, great selection, come shortly after opening for a more relaxed atmosphere


















































They honor their products if there happens to be a defect will exchange it or take it back on a return. There selection of items is tremendous and you can easily pass and hour in store and not look at everything.





The smallest CTC I've been in. The aisles are narrow which makes products difficult to find.






























Dont know what they're doing















Placed an online order and it was ready next day.





Today at 1740 I had to go to Canadian Tire to pick up new paint. I had just made it in time because they were closing at 1800. Fortunately I went to the Canadian Tire in Fort Frances, rather than to Menards since i received wonderful, prompt service and they did not even mind that i came late (lots of stores employees would give remarks showing up that close to closing time). I was helped by a very knowledgeable employee (I believe his name was Jordan, he used to work in automotive I believe) He helped me find the perfect paint and it was even on sale! 10/10 would go back again.





Friendly and helpful staff that will go the extra mile to help





Good gas prices





Fairly well stocked for a small town.





The only 1 stop shop for car parts, camp supplies and outdoor fun between Pembroke and North Bay.





Great store!










Nice staff and well stocked. Good location.





While travelling to the east coast, "engine service soon" light came on and this was the closest service station available. Although they had closed one tech was cleaning up and stopped what he was doing to help. (I asked if he could read the code). Not only did he tell me the OBDII codes and cleared them, he didn't charge us. Pleasantly surprised.










Staff is friendly and knowledgeable about product. Store is well organized and maintained, usually well stocked.






























Just picked up my order after ordering on line





Good layout helpful staff





I love this store, great people in the car department. Huge selection of items but man...their online order pickup can do slightly better. Ordered a tent online the pickup ended up being a hassle even though I had received a call telling me that the order was ready. Other than slight inconveniences here and there the attendant was nice.










Finally removed the barrier to entry! And the staff were friendly.










Honestly pretty mad. I had an appointment for 9am to put my winter tires on and an oil change. An hour later they call and say my tires don’t fit my winter rims.. that’s my fault obviously so I ask if they can give me the tires that fit and I’ll pay the difference (since I bought new tires a week prior from them) instead they put new rims and told me I needed a new battery and put it in. Charged me $760. $100 being just to put the battery in. Oh and they kept my car for 5 hours and never even called to tell me my car was done.





Currently doesnt have a proper license to sell items like ammo.





I placed an online order for pickup the next day then I got an email saying pick up in 2 days. When I phoned the store I received no help the first time. During the second call the following day a manager was very helpful finding out what happened to my order and making sure my new order was prepared first thing










Love this place, great staff and prices are generally pretty good. Lots of sales, and their rewards program is pretty amazing. Love this store





Clean store, good place to get some sport and good stuff and for your car.





Extremely well stocked





Very helpful staff that went out of their way to help us find what we were looking for.





This place has knowledgeable staff, who keep the place very sanitary





It's Canadian Tire!!!





The sales representative was very kind and helped me find what I was looking for in a timely manner





Need more employees in store to help find things!

























Good CT location.










A Canadian institution with lots of products of both lower and high quality. Something for everyone.





Fun staff















Super helpful head cashier

























Small Canadian tire





Store is kept clean, staff always very helpful. Very happy that we have a Canadian tire in the area.










Nice lil CT store





The staff were very helpful.





Great deal ????










Very busy with only 2 cashiers on and that is not the first time. Store also very messy with stock unpacked and in the way. Not a good expierence.















Friendly staff















Good parking, clean and clear entry way with knowledgeable staff.




















A "China Tire" like other Canadian Tire. Staff is helpful.










Great store !





Don't expect much here










You have to actively look for anyone to help.










Clean, quaint, found what I needed. When I asked a staff member a question about my purchase, she didn't know but found the answer for said question rather quickly.





Super helpful staff :)





My driver's side windshield wiper shredded on Dec 30th. I stopped by your store Dec 31, hoping you'd have the correct replacement for me. After calling from the parking lot, being advised there may be a little wait, I received a call back within five minutes, and you were able to help me out. A very positive experience ending a very trying year. Great customer service! Thank you.










Extremely slow check out










Excellent store and service




















Graet staff vary halpful

























You ask you receive. A lot of space to shoppe in

























Great service





Excellent small town Canadian Tire. Great selection with most things in stock. Staff is very helpful and location being right on the highway makes this a great stop for travelers. Weekends can be busy, but overall a great store.





The usual Canadian tire. Lots of parking










Very good customer service, especially from Mackenzie. She was very helpful in showing me the screws I was looking for.





Had everything in stock today of what i needed!!!!!!





They had what I went for. They were very helpfull getting it for me and taking it out to my car. Very nice




















Always a good buy here










This is your average Canadian Tire store.





Be careful. Everything over priced and will soon be on sale at 50% off.





To much pepole and not anouff to by










Staff are very helpful





Great store , not much room to get around, so over crowded, but great stuff.





Poor customer service, struggling to accept a return.










Average Can tire















'Canada Wheel' I am making new naming. The products introduce a curriculum of learning in many areas that build with each years interest. I am wishing the 'path to the North' style products to have a fast assembly, however there is substantial practices to make. Might be combined with school study habits to make 'professional' approaches to bush or house projects.





I visit a hardware store daily. This isn't it. When I saw wood shims for $4.59 and then saw the identical package at Menards for $.99, I decided to do all my shopping across.










Big bldg..includes Marks inside Lots of parking Clean and friendly staff





Good selection.





Auto service stayed open late to help me with a blown tire. I got to my mother's birthday party in Toronto thanks to you guys. Thanks!





I was in Canadian Tire shore In Gananoque Ont and bought a swing set. they couldn't find it at first there was a sales gurl that was amazing she looked so hard.. it was found the next day and was delivered I sorry I don't remember the young lady's name I think it was Delia but Janet was amazing..





7 cents per litre in Canadian tire money on the card on Tuesdays





Handy-dandy





New owner/manager has improved this store dramatically. Staff are helpful





Poor customer service





Small outdated store.















An excellent CT always well stocked, clean and nice helpful employees.





During the covid shutdown, we find it very difficult to order product online. We just had the most difficult time, finding the paint we needed, so we called the store. The store manager came onto the phone “Diane Larabee” she was the most helpful, caring, and patient person we have ever dealt with! We can’t thank her enough for the amazing customer service and professionalism we received from her! 3 words to describe our experience is: Kindness-Integrity-Professional





Good store.





Small town feel from a huge corporation. The 'girls' at the front cash are so friendly. Anne & Lisa you are the best.





They don't got it you don't need it!





Great Canadian Tire staff really helpful

























Everyone finds what's needed





This is my favourite Canadian Tire in the Valley by far because it carries everything that you cannot get at the other locations, from niche items to daily fix-it stuff. Well organized and great staff. I have used their Pickup service and it went well!










Canadian Tire gets 5 stars Google get zero for tracking me there




















Always great service










(Translated) I do not speak English and the girl speaks French super her (Original) Je parle pas anglais et la fille parlais français super sa





Never enough cashier open always long line up & takes to long for costumer service to help you when you ask for help, besides that there not to bad, but can improve on services





Friendly staff helped me find what I wanted


















































Have everything you could need and the most helpful staff you could ask for.





Good selection. Lots of products in a smaller space.





It's okay. Very hard to find someone to help.





(Translated) Well, see! (Original) Bien voyons!










(Translated) I parked in the parking 10 minutes to repair my truck and I was crunching the worst parking was empty (Original) Je me suis parquer dans le parking 10 minute pour pouvoir reparer mon truck et je me suis fait crisser dehor le pire les parking etait vide





It ok










Horrible service, they dont follow their own corporate policy of enforcing the Scanning Code of Practice (they don't even understand how it's supposed to work) the only reason i gave two stars is due to their fantastic service in their Auto department. Will and the team are awesome.










The incompetents of the people working in the automotive department is nothing short of negligence...blantently saying that the brakes (done by Kingston bath rd c.t) had nothing wrong with them, when myself and my partner have experienced a VERY obvious decline in performance since having them replaced. Do not use Canadian tire for your mechanical needs, as you might crash and die, due to shotty work. Zero stars





Went in to gass up, $0.03 / L discount on Fridays for military members, just show your ID










I am employed by here,and the staff and management is one if not the best team I've worked with.





Way too narrow rows, can barely fit one shopping cart. Staff were not useful at all when trying to find an item they’re site said they had plenty of. Just go to the next Canadian tire honestly you’ll save more time driving a bit further.





Don't try to find anyone after 8:00 pm. 24 hour service ? A foreign concept in Deep River...





Great store and fantastic staff















Nice store and easy to get around in. Staff (Parker) was very helpful.





Great store, convenient location, friendly staff, well stocked shelves




















A smaller outlet, but big on selection. Web delivery available from the online store too!





Good service crasy customers





I have been to several canadian tires dozens of times in my life and have never encountered someone as hostile as the manager Sarah at this location. She was very aggressive even when I tried to be extremely kind and give her excuses she was snappy, rude, shut me up and only escalated the situation as opposed to de-escalate. I truly pray for her and think this location should strongly consider some additional training or a new manager. It pains me to write this but something should be done. All of the other staff were kind and we had very pleasant interactions.





Not much selection when it comes to anything here, and I have baught over 10 succulent plants here and over half of them died















Lots of tools





A rather small store with tight narrow Iles, lots to choose from though, staff was friendly and helpful















Very hard to ave appointment ...















It's a Canadian Tire, what else is there to say? It's fine





Great selection





I just love this place. My wife calls it "MAN'S HEAVEN". I just spend time looking around for one thing and always find something else to buy.















I stopped on a long drive to get fuel because i was almost empty. Did a pre authorized transaction at the pump and then tried to pump fuel. Absolutely nothing came out so I stopped trying to pump and saw the pump slowly increment as if it were giving me fuel. I went inside and told the millennial attendant what happened to which she responded ‘Ive never seen that before... thats a transaction you did outside. What do you want me to do about it’ She didn’t find it believable my receipt for 0.17 cents was maybe the result of a problem. I guess she thought maybe i was trying to scam .17 cents of fuel.... she asked what i wanted her to do so i asked if she could leave a note for someone who cares about the business like a manager. She said no, because ‘she has never seen that before ‘ I asked if she could explain why its not pumping any fuel at all. She said no, try it again - it will work. And repeats that she ‘has never seen that before’ I ask if she wants to come outside and see it right now. She says no. Im at the closest pump to the front door. So like a fool i go do the same thing. No fuel, and after i stop pumping it keeps charging me a few cents every few seconds. This time i video tape it. I want to walk back in and show her at first but it occurs to me, she doesn’t care in any way. She refused to walk ten feet to see it, or even look at the camera. So i leave and make a dangerous drive on fumes to a real gas station. Also i called my bank and reversed the charges, wrote this review and will share this story on facebook.





It was a great visit ,had my tires exchanged, while that was going on I was browsing the whole store, found some little gifts and others ... thanks Canadian Tire





Large selection of product. Couldn’t find staff help anywhere.

























Nice little store it's a little tight but everybody's friendly





Always a pleasure










Good selection















Large store, typically has good sales with a friendly helpful staff.















This store has everything you would expect at a Canadian Tire! They’re decor and seasonal items are always top quality. Don’t normally shop at Marks Work warehouse but we got some good quality compression pants. The staff at the counter was super friendly and helpful answer questions about the new triangle rewards and how I can put my paper Canadian Tire money onto it. Great store, well stocked!





Friendly, helpful staff. Had my order ready for me (all I had to do was pay and then we loaded & I left) right before close (only time I could get there), very nice and funny. Great experience ????




















Probably the worst CT I have ever been to. Low stock, aisles are often cluttered and some staff at the till are not very friendly. Also the hours seem to be much less than other CT stores.






























''..['.'....





Nice staff, and more stuff in stock than the North Bay store.















A messing store, friendly staff.





Found what we were looking for and a few sale items





Spacious and good!





I was able to order online and pick up my or safely from my vehicle. I would like to thank this store for keeping us safe.





There the best store very friendly and helpful

























Never take your vehicle here for service!










Very great service in the garden center. Though there wasn't a lot of annuals when I was there.










Great store they're almost always have what you need in the prices are good they have some great sales





Smaller store but carry lots of stuff





Helpful staff





Absolutely horrendous store. These people are completely inept in every possible way and it's so blatantly obvious that it's laughable. I just went in to buy 5/16 inch vacuum hose to fix my van as I am a mechanic and know how to do it myself. I literally waited for 20 minutes at the part's desk and nobody was there. That being said, the garage service manager could see us waiting at the vacant part's desk and finally came over after 20 minutes to page "Trish". We waited another 10 minutes and there was still no sign of Trish or anyone to help us. The garage service manager had 6 people waiting in his line and his phone was ringing constantly... I don't blame him for not being able to serve me as his department was understaffed, as well. Finally after waiting 30 minutes my wife went to look for someone and there wasn't a single staff member working the floor in any department, so she got a cashier to page "Trish" again. After waiting another 10 minutes this older gentleman comes in from outside, stinking like cigarettes and barks at us "I'll be with you shortly". He removes his winter jacket and goes into the back for a few minutes before returning to serve us. I ask him for 10 feet of 5/16" rubber hose and it takes him 10 minutes to find it, a knife, and a tape measure. Finally, after 50 minutes, I had the rubber hose in my hand and proceeded to the cash. However, things didn't get better. The cashier couldn't read the writing of the guy who got my hose. His writing was all jittery because he just came in from smoking. I waited another 10 minutes as my cashier went to the parts desk to have him rewrite the product code on the masking tape he wrapped my hose in. Well, he wrote the number down wrong and the cashier still couldn't enter it into her computer... so she paged Trish. Yet again. After waiting another 5 minutes Trish finally arrived and located a "working product code". All is well, right? WRONG! She found a working code all right... a code for rubber hose that was 3 times more expensive that the size I bought. I got ripped off for an extra $16 after spending more than an hour in this store. Waiting. As if I was invisible to the few staff who were actually there. INSANE experience and it isn't the first time, either. Isn't Canadian Tire primarily and originally an AUTO PARTS store!? Why did it take more than an hour to be overcharged for a part that could heave been cut off the bulk roll within 2 minutes!? This is the WORST Canadian Tire I have ever come across. Actually, it's the worst customer service I've ever experienced anywhere. I don't normally write reviews but I had to this time. PLEASE take your business to the Canadian Tire store in Kingston on Gardiner road, it's well worth the extra drive and will almost certainly save you time and money! Past bad experiences here: 1) I had an emissions test appointment booked on a Sunday and found out once I arrived that their garage is closed on Sundays. 2) I needed 20 pails of driveway sealer from the back room because they'd already removed their seasonal merchandise from the store floor for the Winter. It took me 40 minutes of circling the store to find someone who worked there and would get the sealer from the back for me. 3) I had 4 pails of sealer left over after the driveway was finished and had to return it. I walked in with a cart full of pails and handed my receipt to the clerk at the return desk. It took her over 20 minutes to figure out was going on and then she started blaming me for not being clear enough with what I needed. She insisted I wanted to pay for the sealer and had not a clue what was going on. Finally she says "I thought you wanted to pay for these" to which I replied "How often do people pay for items by handing you receipts at the return desk?" I have given this store chance after chance and they keep costing me time & money on every single visit. I'm done giving them chances and you shouldn't bother giving them any.















Always have what I need and want at great prices.








































Good place















It had what I needed at a great price. Can't ask for more.





Really good friendly service, much better than other regional Canadian Tires.










Ok





Good service and you can find everything you looking for.





Surprisingly good selection of toys that are often on sale. Super friendly staff.





Good place to buy tools





very friendly staff and great selection of assortments.










????????????????????????










Good selection





I used to wonder where the staff was when I needed help. Things have changed allot. When I go now staff are friendly and willing to help

























Friendly and helpful staff.





Well stocked for a rural CT location, frankly I prefer this one over Pembroke!





Great friendly service! Curbside was fast and easy!





We stopped in at this Canadian tire on route from North Bay to Ottawa. Needed newly installed snow tires retorqued. The guys in the auto service not only took care of us immediately, but "no charge". What a lovely surprise that we would receive such lovely and complimentary service, ensuring a safer ride the rest of our day at. Thanks to the gentleman who helped us out around noon hour on December 29th, 2017




















Always friendly and willing to help with your shopping experience. The people in the different departments are very knowledgeable. Owner takes pride in his store and staff.





General manger has incredible customer service skills! Very knowledgeable





Will never shop here again, actually. Manager and staff discriminate against medical mask exemptions.















Man bible





They were sold out of what I needed and maybe 2 weeks before they would get more. Is the norm at our Canadian Tire . Rain check.

























Franchises are always a hit and miss but I found this location to be what you want in a Canadian Tire.










Luckily for them, they have a lot of stores with a lot of products. I've lived across Canada and am amazed that every single Canadian Tire employee has the natural ability to avoid their customers by any means necessary, and infinity more amazed that they can spend their days surrounded by products and manage to learn nothing about them. In a world where hospitality is the foundation of any business, I applaud Canadian Tire for their rebellious stance. *slow, slow clap*






























People very helpful










Everything we need for electrical is here.










Had product in stock...










Some goods not instock.










Found the product on sale, rare but good,





Pretty good customer service and gteat selection.










Although it's a smaller Canadian tire, it's very well stocked, clean store with lots of parking. Fast friendly staff.










Great store. Helpful employees.















Friendly staff today. Had the fishing equipment I needed and more





I wouldn't recommend using the garage to anyone. You get ignored at the front desk until they realize that you've been staring at them long enough. They never bother to call you when the vehicle is ready or for anything else. The mechanics aren't very experienced and take forever to diagnose problems that aren't routine. They charged me for an estimate without advising me first. You're better off going to Warren.





Ok CTC store. Nothing special










Good ol' Canadian tire, go Deep River!















No room to move. Overstocked.

























They take care of you










(Translated) A variety of organic products (Original) 오가닉 제품 아 다양한곳










Good job










Great service as usual.















The store is tiny as far as Canadian Tires go but they sure make the most of the space they have, staff are helpful and pleasant










Not a very wide selection





Great Canadian Tire. Lots of spring goods. Firearms etc. Love it.










Great just greatest





They have a wide selection of various items it is a Canadian Tire store and gas station. Friendly helpful staff .















Kid didn't know what an outdoor fry pan is.





Add a few years to your lifespan and avoid this store location! You'll get better service, walking in the woods, from tree stumps! Do you have a valid medical exemption from wearing a mask? Too bad! You'll get kicked out of this store anyway by Chris Labelle (a short, tubby, redhead guy)! Do you need help finding an item? First, play hide and seek in order to find an employee! Do you need service done on your car? Hope you were looking for a different hairstyle because you'll be pulling your hair out dealing with these guys! Do you have any questions about a particular product? Better off using a magic 8 ball... "without a doubt". Ever wonder what would happen if people ingested too much fluoride from town water? Welcome to the Sturgeon Falls Canadian Tire exhibit!!!





Just there for parcel pickup . That was great.















My favorite store in the world





Friendly staff , lots of selection





Great job ???????????????????????????????????? parking




















Out of black paint tone... Out of riding lawn mower filters... Brought in old battery with the tag. Refused to return 20$ deposit for battery I bought last year... they found my purchase on their database but insisted a receipt was necessary as evidence of purchase. Staff were friendly and helpful. Automotive guys solid and knowledgeable. Manager unhelpful and unapologetic. After spending a lot of money over the years at this store, I would have been happy if management made any effort in troubleshooting with me; rationalizing their position; or were even a little apologetic. I will make every effort to take my business elsewhere in the future.





One of the bigger branches. They've got everything you'd expect them to have in terms of tools, and outdoor gear.















Efficient curbside pick up. All covid protocols followed. A safe and as pleasant as it could be experience.




















Great service





While on a road trip we discovered the car was short a liter of oil after a change the day before (not done here). We stopped in and they topped up the oil right away. Thank you!





Excellent staff very friendly





Great service from the service employee down to the mechanic





Awesome staff clean store















Nicest hardware store in Ft. Francis, On., Canada




















Hometown Canadian Tire store. A lot smaller than your large city store But it has pretty much everything you would expect to see at Canadian Tire. Smaller quantities at hand, maybe, since it is in a town of 4,500 or so. Friendly service. Gad Bar available.















Helpful staff.





This Canadian Tire is on the smaller side but it suits our every day needs. The people are always friendly and ready to assist you (finding items, carry out). Overall a great atmosphere; it feels like a mom and pop shop but with the prices of a big chain.





I'm a store employee





Similar to that of the city, they've got good automobile section too. You can also order online and pick up.















Worse service dept. in the entire province in my opinion.. poor to terrible customer service will NOT ever be returning to this location for any reason whatsoever.










Always helpful!

























Omg that one lady who works here, she is so mean, the old lady at customer service, that one.





Super sweet People





You didnt need my phone number when I bought the product why am I required to provide one when I return it?





Staff very helpful




















terrible checkout service, store aisle are so full of stuff you can hardly maneuver a cart





Normal shopping experience EXCEPT no washroom made available. I been in town for 3 hours. Restaurants are closed. Where are our of towners supposed to go? Kingston and Brockville CTC stores had washrooms available. Gananoque has just been removed from CTC app.










Gets everything you need















TRAVELING BACK TO TORONTO, HELPED FIX A PROBLEM RIGHT AWAY.















Returns are easy with or without your receipt. But without your receipt you only get credited for the price from the latest sale. Which is fine with me as pretty much everything I buy is usually on sale. Bigger ticket items, I always save my receipt. I also learned something new today, they have both John Deere Green and Yellow paint in spray cans in the automotive section. I didn't have to drive to Kingston to get it at the dealer. Awesome. Love CTC.





The online follow up is awful. You wait for your magic claim number via email only to find out it's held for one item. No email to tell you that!!!





a "go-to" place





Nice store




















I think this store is great A down home feel and knowledgeable help





Great little Canadian Tire location. Everyone is always friendly.





Small town store, but always has what I need!










Well supplied




















When I need something I go nothing special




















Service was ok





I am not from sturgeon falls but have shopped in this Canadian tire when ever we are visiting our son there and I have to say the customer service is a 10 out of 10. Thank you for caring about your customers. Linda MacDonald .





They had everything I needed and were super friendly and helpful today.





Well kept store.. it's very clean the workers are always on the ball keeping shelves stocked and there when you need them.





So I select these alloy wheels for my Honda Accord and they ordered it for me. Yesterday I had my appointment to get them fit on my car. When I went at Canadian tire yesterday all of sudden they said these alloys are not fitting to your car which was ordered by them after taking all the information regarding my car. So the service department lady said you have to order new ones which will take 2 weeks and then they will have to book another appointment for me which takes forever or we have steel rims which I never wanted. Not only this the lady was not even accepting that its their mistake for not ordering the product I want , she told me this way that I am gonna save more money. In the end I had to compromise after waiting more than a month because I had no other option.










Do most of my summer shopping here as I can pop in with my dog on the way home from the dog park and dont have to worry about him being in the car or driving a half hoir out of town to drop him off so I can head back in. They are great and the prices are fantastic.










(Translated) Lots of options (Original) Beaucoup d options

























Great service and helpfull





Never seem to be stocked





I was impressed by the prompt and friendly service that I received at the Sturgeon Falls service department. The counter person (Jason) who served me was knowledgeable and courteous and took care of my needs in a professional manner.





The owner Adam and manager Christine discriminate against those with medical exemptions for wearing a mask! My veteran daughter was made to leave the store when trying to pay for service done on our vehicles! We had never been denied entry into the store over this past year and a half until now! Whenever anyone asked us about wearing a mask, once we said we have a medical exemption, we were left alone as it should be! Yesterday, a cashier and the manager verbally attacked my daughter, ignored her medical exemption, angrily telling her to leave, offering her no way to pay for the work done on our vehicles leaving us with them trapped at the store! My daughter was berated in front of several customers! When another employee tried to help my daughter pay, Christine yelled at him in front of customers, yelling that my daughter was not allowed in there! I spoke with Adam on the phone while I was still in the parking lot who claimed he was following Renfrew County Medical Health Unit’s recommendation to not allow people who don’t wear masks into his store except that the other part of their recommendation is that medical exemptions are allowed and we cannot be denied entry! I pointed that out to him but then he claimed because it was a private business, he could decide who he let in the store! I explained the inaccuracies to that statement because he is licensed by the government to sell to the public and we are the public and that he was discriminating against us for out medical conditions! He disagreed and ended the call!





Got everything I needed as always





Small but packed with merchandise





Clean and friendly





The Best Ever Service, they really look after their client's interest they go way above board to satisfy their customers





Typical Canadian tire, but NEVER enough cashiers. Expect at least 10 minutes in line at the cash.










Huge selection and friendly staff.





Always short on staff. Have to look all over the store to find staff to ask questions





VERY helpful and certious





This is a smaller Canadian tire so selection is limited.





I found everything I was looking for so yup all good. Lol.





(Translated) Very good service (Original) Très bon service





Great place to shop ,very neat store friendly staff





Great selection





Just got gas. Great price





Help elders . Take lists over a certain dollar amount. Paste a smile on you're face. We all have 2 live with it















Blown away by how rude the staff was on the phone. Guaranteed to have lost my business.




















A++




















Yes they had what I needed.





Great little store with descent prices. Auto service always easy to deal with. Do their best to get you in and out asap.















Went in here tonight, hard to find help, and when I did, the help was useless. He didn't even listen correctly to what I wanted. Wanted to sell me the parts to everything, but to the actual product I knew I needed. Here's a tip, maybe you may keep your customers, if you are helping someone and you are not sure what they want try finding a person who knows about that department. The service is getting worse instead of better.☹️










Very friendly staff










Helpful staff and always stocked










Went in looking for nothing on Christmas Eve. Came out $147. later!





(Translated) Service in one language but very professional. (Original) Service en une seule langue mais très professionnel..

























Canadian tire was okay not on schedule as 15 minutes late was told 30 minutes for oil change took a hr










Very disappointed with customer service at this location.










Service was great ... stock was not available










just used gas pumps and employee was pleasant





You really need to teach the people working the tills that when someone wants out of the store because of having a panic attack, dont tell them they have to wait. If your tills are to close that people can not leave the store during these times maybe there needs to be more space for people to leave. Not have some teller complaining about how long the week has been and its tuesday. I know in these times we have to or told to keep our distance but not allowing people to pass to get out is outright so stupid.





Small town friendly Canadian tire





(Translated) There is quite a bit of everything. (Original) Y a pas mal de tout.





Went in tire change came out with abs light on






























Do you need something? they might have it.

























Great/ Friendly People There...Loved it...Remember That Guys ....Keeps People Coming back For More !!





Always have what we need! Great staff, always willing to help and provide assistance for heavy items.





Not good










We had our car towed there because we were in an accident. We left by rental vehicle to our destination to come back at the end of the weekend to pick up the car and it was supposed to be repaired and ready for us to drive back home. When we came to pick it up nothing was done to it and they didnt even order the parts yet! The parts took over a week for them once they finally ordered it. So we had to carry on with our trip back home to NB with a rental vehicle which cost over $1500. When trying to pay for my work done from NB they would not accept credit card, bank transfers or cheques. We went and got a money order. John the owner didnt even know what that was! Then he was a real piece of work Rude, Yelling and Verbally Assaulting because we sent in a money order...I guess he wanted a certified cheque and didn't know what a money order looked like, Both are guaranteed funds. So after all his psychological mentally unstable attitude we find out that he wont release the car to the towing company even after the parts and service manager spoke to us and got our approval to release it. He is then telling us that we need to fax him authority to release it, that emails aren't accepted and hand written note scanned and sent to him is not accepted and that it HAS to be Faxed. As soon as he got on the phone he yells, telling me that my car has been a problem. This guy has NO customer service skills and when asked if he speaks to all his customers like this he admits and says YES, I DO! The rudest, mentally unstable man I have ever spoken too! If they had done the repair when we dropped it off as they said they were going to and completed the work on time we would not have had to spend $1500 on a rental $800 on towing to Kenora for auto shipping and $2000 to have it shipped back to us. Totaling $4300.00 expense to us because their work was NOT DONE! Instead we would have just driven our vehicle home fixed. All it needed was a wheel bearing!!!! Unbelievable!!!





Fries eh very good fries and service not bad















Terrible prices, shoddy products and staff who are stretched far too thin.





Owner Bradley Borland has a written policy of harassment and discrimination towards disabled customers. I personally witnessed a disabled man with a mask exemption be told by an employee that he must leave the store as per new policy from owner. She stated that she did not agree with policy and was was being forced against her will to enforce it or face termination. She stated that policy said no mask exemptions were allowed on private property and any customers were to be refused service and police to be called to enforce. No matter how many years one had been shopping there. This open discrimination cannot be allowed to exist in society and in this small town it will not stand. Discrimination is discrimination same as saying no blacks may enter.





Good variety of household items















Awesome staff










Had nothing but problems at this store!!!





No stock on shelves hard to find items in the store










No shopping carts available while picking up two large bags of dog food and cat food.





Never had a problem here.





Good pick up service










Friendly and helpful staff - selection is good - in store and curbside pickups have always been great





I’ve never had any problems here.





We were in a pinch and came in with my mother in law to have both our winter tires changed to summer. The garage took over 2.5 hours to do the work, though they told us it would be done in an hour. They noticed a backup light was out in one car and replaced the bulb, and somehow they screwed up the trunk lever and now the trunk won't open. Told my mother in law her front tires were almost bald but her back ones were OK, but didn't rotate the tires or even suggest that they could. Also didn't put the hub caps back on properly and we had to redo it ourselves once we got home. Definitely would not recommend bringing your car here.










Community supportive





That Garrett guy really knows what hes doing!!

























Was not there at this time don't know why I was asked how my visit was there





Very friendly and knowledgeable staff










Great selection and well stocked










I hate your web every time i go to find something your store locator comes up and i am not stupid i know were my store is .















The store is great, friendly and helpful staff. The automotive department is awful. I will never take my car here again and will tell everyone about the way they rip people off.




















Disappointing...










This Canadian Tire have the most helpful staff, wide variety of products clean carts at no cost so no hassle to find coins**** and you get your money's worth on products and lots of parking space





Super nice people very helpful





Our car lost a tire on the highway, we were travelling from Nova Scotia with two small kids and were still 3 hours from our destination. Despite being fully booked they squeezed us in and a couple hours later we were back on the road with all 4 wheels firmly attached to the car. Excellent service from the auto department and after a 14 hour trip we were grateful to them for going above and beyond and getting us back on the road so we didn't have to stay in a hotel for the night.




















Unfriendly employees. They don't acknowledge you or smile.





Small store nothing special















Management and staff is what makes this store great :) congrats too the new management





Always nice to go at our local canadian tire lots of friendly faces staff is always helpful.















Had sale items in stock and fast checkout.















It is a great store to shop in.




















Great store & friendly staff




















The owner Adam Turnball has zero respect for anyone of disability who cannot wear a mask. On one occasion he laughed at a disabled individuals medical letter that they were under no obligation to show him but did out of respect. Adam Turnball was called by Lucky from Pembroke Health Unit advicing him that discrimination against someone with disabilities can hold him him liable. Today Adam Turnball is still refusing to accomodate the disabled. Do not spend money at this Canadian Tire.










Dwayne was great help ????










I always find what a need in this store..it is an older store but they carry an amazing selection of items...and good prices.Whatever you need it is there somewhere.










I’m like the invisible customer. Staff are too busy having conversation than offering customer service. When speaking up to ask a question I get a angry look mask covering the mouth but the eyes say it all… then comes a short pause and snappy response. Appears more a place for staff to socialize than work. Thank you.










Excellent service





The place is a mess. Some areas you can not even shop because you can't get in to the items. Leaving the store is hard as well because you have to pass people that are waiting to pay. Other wise you wait in line just to leave because you did not find anything.










Went to Canadian Tire today looking for a plumbing article....walked the full store twice without finding one sales staff....left and went to Home Hardware where theres lots of staff....





Always a great store. It hard to come out of it with just the things on your list.





The Guy forgot his name was very helpful and friendly way to go Brother ( the guy with Long Hair










Good customer service

























Good service, happy staff.





Great service




















Raymond Polz was very helpful in finding the items I was looking for. Good job Raymond ! They should have more like him. A very nice polite young man.





Very clean store. Very helpful cutomer service.










Service is outstanding.Deals are great





Employees are friendly and willing to help you with anything.





Good service










Well organized. Always fully stocked










Quick delievery of curbside order... Quick service at the auto department -replacing flat tire I brought it. ????????















Loved it,Wonderful service










Parts desk was empty! No one was there at all. An elderly gentleman had to pound on the table after waiting 30 mins just to get noticed!Wont be going there for parts or auto service again! Plus there exit at the parts desk is stupid. Wont let people exit. A machine just beeps at them and with no one to help at the desk people are force to walk across the store to another exit... priorities guys....





No comment....










Very slow cash out and impolite





Good















Always great customer service










Found items easily new renos looks good










They have everything you need















Do not purchase Dyson Products at canadian tire . you cannot return faulty products, REFUNDS ARE NOT AVAILABLE





Our go to store for all things household The manager always on site and helpful Staff are knowledgeable





Overpriced compared to other Canadian tires. Auto parts is horrific, they always give the wrong parts and it's a hassle to return items. The man with no hair is so unfriendly, it's awkward. Then when you complain to the cashier they do nothing. Yikes, won't be going back.





Always courteous and kind, squeeze u in if need b!





Staff are very helpful.















Cheap tires





Good. Friendly service reps. Helpful in finding what I needed very quickly.





Not so good. No one to help and couldn't find a cart and had to go in the out door. Cash very slow. Store looked a mess.





Absolutely my go to store for most of my needs in the garage










Called from Lunenburg Nova Scotia to get tools for a crew we have working up there. Staff was more than helpful and went out of their way to make sure we had what we needed. Picking up the items was even better. Locally our CTR has left a bad taste, wish we had your attitude and staff here!










I will have to give this canadian tire TWO (2) stars can barely get help locating anything i cant find and when i manage to find a Canadian Tire Employee 80% of the time they have no clue where it is either, they have to call another accociate. I would recommend avoiding this place all together and waiting the extra 25-30 minutes and driving to the north bay location. Where it is much more customer friendly and consumer based .










Great










Clean store, eazy to find and park, but service is everything. If someone waits on you and is help full consider youself lucky, just finding someone can be hard.















Nice store good prices





This is a great Canadian Tire and they seemed to have a lot of inventory/selection.




















One of the smaller Canadian tire stores. Well stocked however with a surprising amount of products and items. Good sized parking lot and friendly, helpful staff. The washroom however is atrocious. It's small, but it was filthy.




















Great place to shop awesome staff, I always find what I'm looking for there so far















No stars, thumbs down!





Friendly staff





nicest people around fun to interact with





Found winter tires on special 76 dollars off each and promptly had them installed by Shawn ! Then snowed on February 27 great job !




















My name is Piper and I know that Adam TURNBULL and another customer degraded and discriminated against my parents who had medical letters. My brother and I had letters to but my mom thought it best for our safety we did not go in and boy was she right. Adam told my parents they were never going to be served again and told my mom if she asked for names she would be removed from the store. My mom just spend thousands of dollars at Adam’s garden centre this year. What my parents spent at Canadian Tire was a lot and no problems till running into this horrible owner. I guess Will is not store owner anymore to bad? At my age I am tired of seeing how my mom is being treated by these people. June 21,2021 Adam Turnball was recorded by telephone conversation again refusing and discriminating against those with disabilities in Deep River. He states he does not have to follow and respect all regulations put in place.





Fantastic price on my Spalding shoes I bought ????





Found what I was looking for quickly. Items are almost always in stock. COVID protocols are very good, yet allow for access to the whole store. Good job.










Excellent staff and inventory










Friendly and helpful staffs! Smooth return and exchange service





Small but efficient. Helpful staff















Always have the stock we come for





They prices are 3 times highwr then anywhere else










Same as most other stores, just a small store.










Helpful and good customer service tonight










We are all glad we have a great store we can count on





Always has the product I need but not the greatest customer service when needed help locating an item





terrible..disorganized..not enough staff..terrible service





Good friendly service.





(Translated) Nice little store, the employees are cordial and respectful and they make the effort to speak to us in French very appreciated thank you???? (Original) Beau petit magasin, les employés sont cordiales et respectueux et ils font l'effort de nous parler en français tres apprécié merci????





Quiet place..not busy.. Nice. Pleasant and knowledgeable staff.





Great place for most of your needs










Excellent





Well stocked for a smaller market store










Good service





Got my Canadian fishing license here.















Small but mighty, they have everything you need and if they don't they'll get it for you. Great customer service!




















Cool






























While the store keeps a fairly okay inventory of what you would expect at any Canadian Tire store it is probably one of the least organized stores I've seen. - Aisles are consistently filled with full pallets of merchandise making it a rat trap to navigate, heaven forbid you need to push a cart around the store as it's more of a challenge than it's worth. - Counters are rarely if ever actually staffed. I can't tell you how many times I've had to hunt down employees at the parts desk or even the sports desk to help. In the past they had call buttons that would eventually get someone's attention but they were removed long ago. If you can wait the week or so for delivery I would recommend ordering online to door everytime. But if in a pinch they have affordable tools and parts.










Jammed aisles, disengaged staff, and horrendous customer service overall. Worth going to Michaud & Levesque, or take the extra 25 minutes to North Bay Canadian Tire to get what you need.





great people ????





Well looked after great help when questions answered thanks to Daryl w















The curbside pickup worked like a charm...made our shopping very easy.





That store is very cramped too much clutter no room to breathe .





Like the company and products, severely dislike this particular location. Constantly disappointed with how this store is run, from refused orders to down right denial of service





Mixed review wowan at customer service desk and online pick up didn't seem to care that there were costumers in line she continued to socialize. But the guys in shipping and receiving were great.





Owner is a dbag. Literally came up and asked if we paid for our items when we were leaving, which we had, and provided him with our receipt. Also never told us who he was when doing this to us. I will drive to North Bay or Sudbury before purchasing anything from this store.















Was able to get what was needed here










Great service















We had a very negative experience, whereby repairs to the tune of $1,600 were allegedly made. When my child almost had a serious accident due to the brakes seizing, further investigation revealed that the parts which were supposedly replaced appeared to be used, rusted and weak. Very dangerous and of great concern.










Visited the gas bar only, not many pumps can get crowded.










Service is second to none





About half an hour ago I walked over to Canadian Tire from the Tim Hortons parking lot as the battery on my wife's motor bike needed a charge. It was 4:50 and even though the auto centre closed at 5:00 the person behind the counter grabbed a charger and walked over to Tims. Well done! Thank-you very much for your help.




















Store is clean. Staff are nice.










Good















Very helpful staff










Poor service.. never have what I'm looking for! From now on shopping at Home Hardware! Far better service there!










Gd place





Great deals n clearance items n great staff










Needed emergency supplies, can always count on Canadian Tire...this one did not disappoint.





clean friendly place





Canadian tire was nice. We got a real good deal on a set of pots and pans. We also got a very good deal on a tree-lighting tester. Canadian tire seams to have lots of good deals and with the American exchange we do even better.










Good and friendly service

























Just when you thought the customer service couldn't get any worse. We call in to see how to order. The man told us to ignore the time on the website and that it would be about an hour. We drove over an hour to get here. We have now been waiting an hour. We have been the only one sitting in the parking lot for over 20 minutes at a time. No person will give us our pump. They use coronavirus as an excuse to offer even worse customer service.





Found everything I was looking for. Thanks for the excellent help/service. Gan. Store.

























Great selection of products




















Good place to shop for auto parts





Found all I needed in no time





Nice staff a bit crowded





Good place to shop auto motive





Never have what's on sale and never get a phone call when items come in with a rain check very poor customer service










Was just in your store, standing near register # 3, the teller, sees me standing their next rudely tells me line up is on other side and proceeds to take another customer. No problem I return my items and now am my way to north bay store. You have lost me as a customer, and I will be sure to tell everyone I know. I understand fully about covid protocol, but to be so rude thats something else





Lacking room in the aisles and sometimes don't have what's on sale.





They usually have what we need, staff is usually helpful, but going through the cash is always an ordeal. They need more open check-outs. They are slow at responding to line-ups, leading the customer to wait at the cash much longer than is reasonable.





Good selection but very frustrating trying to maneuver a cart through the aisles with the excessive boxes, ladders & completely blocked off aisles. Obviously have a storage problem and use the store front for all the huge boxed stock.










It's Canadian Tire, there all the same.










Great price for gas and staff caucasian which is unique.





Great owner and staff. This store is my home away from home.















They love my dog, therefore i love them

























Good





Everything was great ????





The staff was great I phone and they had what I wanted





The first person I asked for help from in the kitchen department was unfriendly and seemed like I was bothering her. However the second person who helped me in the fishing and camping section was very friendly and helpful.















Went to this Canadian Tire store last Saturday, I wss told at the door to put a mask on, I explained that I have a medical condition, the guy argued with me non stop. He sent for 2 managers, they insisted that I Have to wear a mask today. I explained that if I wear a mask that it will restrict my O2 intake and put me at risk for a heart attack. They didn't care, I was told to leave. I informed the management that my nephew works for the Consecutive party and knows Doug Ford. I guess they will find out soon as it has been brought to his attention. I'm moving to Sturgeon falls area now, I'll be shopping in North Bay, because they don't discriminate.





Always helpful staff and great variety of items.

























Had what we needed, easy to find, typical Canadian Tire















In and out in minimal time for a new propane tank and fill. Friendly staff.















Not enough cash registers open left the store with nothing





I called to hold something online and called ahead to make sure it was there and ready. I was told it will be ready. I drove there from petawawa. Long story short I basically stood around for 20 minutes while more or less being ignored by all the staff. I left without the item and have not and will not return to that store location. Too bad I generally have good experiences at Canadian tire stores.



































Usually has a great selection and sales










Very helpful staff and they had what I needed!





Ask a worker where something was she was cold and didn't even look at me





Nice

























Smaller store, staff eager to please. Surprising large supplies for available space. If you don't stop in your missing something.





Good Store an Staff Canadian Tire is Legendary in Canada





I came in this morning to get a snowblower




















Quick friendly service.










Excellent store, reasonable prices. It has a little bit of everything and usually what I am looking for. Helpful employees too





Went for flowers good selection





I have to get propane a lot here. It's nice cause they charge for what they put in. But they dont help older woman lift them in the truck. I was told they were not allowed to lift in truck.










Newly renovated....has a complete inventory of products needed every day.















Found what we needed.. bought it





That's it





Merchandise blocking aisles Very disorganized





three hrs to install tires when i started truck tire pressure monitor flashing not one tire at propper pressure didnt even wipe rims clean disapointed





Aisles are crowded with stuff but usually have I need





One star Original problem is below. Update. Within 24 hrs i got a working snowblower. They tried to give me one with no gas and didnt want to/ never did grease it as it seemed dry. Had to wait after calling ahead, for them to find the model . Then had to take it home, remove bolts, locktite then re assemble. Waiting on it to do the driveway so didnt get it fully checked but atleast it works. They wont sell a snowblower with a warranty unless they put it together but if they put it together you loose half your parts in the snowbank. Pretty dissapointed for a $1000 purchase. They then pawn the repairs off to a 3rd party and if you need it back i was told " buy another one then and return the 2nd one after the lockdown". No pride when built. Hoping that we have come to an agreememt today, will update.










Always a great experience. Friendly staff and terrific service!










Jordan and his team are awesome! Whenever we need something for our business renovation projects they are happy to help and will get it done for us!










Curbside pickup has been fairly simple since the Ontario covid lockdown. Stuff is usually ready within the day but sometimes can take up to a couple days depending on if you have multiple items. Always good service though.




















Friendly





Right where it was yesterday










Good















Great customer service





Excellent customer service!!










Very poor service. Won’t be back










Im there all the time! Great service





Good selection of items. Very well organized. Staff are friendly and happy to help. Ordering through the store is quite difficult. I would rather order online and pick it up at my store I have had better success this way.















Small store with a great selection. The service guy is witty and a treat to deal with. Great experience.















Purchased a new Garmin GPS unit with the help of friendly staff





Neat store, found lots of treasures.










Always willing to help





People here are what you would expect from a small town always helpful and with a friendly smile










The store is not like the real Canadian tire stores I know of never has any of the items that are on sale they don't have them even at first day they lose them all





Great store





Awesome customer service, purchased a bike here today. Staff was super helpful and friendly





Staff friendly and helpful.





This was actually the worse experience at Canadian tire in sturgeon falls there was an item in the flyer that I wanted I asked 4 different employees to help me out and everyone of them told me I had to find a different person to help me. So I ended up buying something more expensive than what they had in the flyer so I was so frustrated when I walked out of there. First of all I didn't find the product that was in the flyer and I ended up spending more money. Today I'm going back and returning my purchases. I'll go buy my stuff in North Bay which is too bad since I was trying to shop local and help out my community.





(Translated) A small business but with everything you may need (Original) Un petit commerce mais avec tout ce dont vous pouvez avoir besoin










Oil change etc showed me a problem with the steering -very helpful

























I buy many of my power tools here. Watch for the sales. About once a year most tools will go on sale at a lower price than the other sales.










Busy location, crowded










Great online ordering! Prompt service in parking area for online orders! Wish North Bay had service this good.

























(Translated) Good (Original) Buena





They had what was needed when no Kingston stores did. The new close time of 8pm was unexpected, but understandable in a small town like Gananoque. We made it there with time to spare even coming all the way from Amherstview. I'll gladly shop there again when I'm in town the area.





Very well stocked. Some tight aisles but often can find stuff there that I can't find in sudbury






























Poor management, leading to unprofessional behavior by Employees. Too bad.





Always very helpful and courteous employees










Great store, I love browsing.










Canadian tire at it's best !!!




















Pretty good selection





Awesome place and awesome service





Called to get a price on a couple products. Was told it would take 20 minutes. Find this totally unacceptable.





People are friendly.















Inventories there knowledgeable staff friendly cashiers plenty of parking clean establishment










Very very bored





Parking lot is small.

























Not much else in the area. They've got a little of almost everything





Very small for a Canadian Tire and not the best selection. It is still a Canadian Tire with at least the basics.










Friendly workers and good prices to all u need for any season





Issues with pump card readers - do not read the bar code on the mini Triangle card.

























Could not find what I wanted















Good service Friendly staff





Daniel did a great job! He found the puncture on my tire and fixed it quickly! Also, he's very trustworthy, which is important when someone is in your personal car. Thanks!

























Staff is awesome










Great service





Excellent service










HUGE selection of Christmas Lights and decor! A must visit place.





Slow cashiers





Got our fishing licences today. Fast and courteous service










No service. Everyone walks away and pretends your not there





Great. Organized. Friendly










Awesome...had everything i wanted in stock















Had what I needed and something that I had been looking for.





They did not have tricycles like they showed on line





Lots of staff available for assistance.















A++++





Not a huge store but can almost always find what I need and this store tends to have the best clearance section.



































(Translated) It is clean and the employees are kind (Original) Il est propre et les employés sont gentils





Excellent service ????





Good prices.good service sometimes short staffed















Lots of seasonal stuff on sale, since it is almost Christmas. Quick checkout . Friendly staff.










Honestly my favorite Canadian Tire to shop at. This store is much smaller than the Pembroke location although they have everything that the bigger stores have in stock.





The store was a bit busy, and seemed a bit short on staff that Day (a Saturday); but otherwise excellent customer service (in both English and French)





Have what you need or will order it for you friends staff















Good Canadian Tire. Everyone in the store was super helpful and friendly. Almost everyone had a smile on their faces while they were going about their jobs. Mechanics were quick to work in my car, and the cashiers were fast as checking me out. If I'm ever in the area again and needed supplies or a car fix, I'd definitely go back.





Back down to two stars. Because of one employee who would rather crack jokes than help customers.




















No pricing at all in fishing section, plus over 30 items in-store clearance on site that aren't in store. Will drive the extra 20 minutes to avoid store.










During the covid shutdown, we find it very difficult to order product online. We just had the most difficult time, finding the paint we needed, so we called the store. The store manager came onto the phone “Diane Larabee” she was the most helpful, caring, and patient person we have ever dealt with! We can’t thank her enough for the amazing customer service and professionalism we received from her! 3 words to describe our experience is: Kindness-Integrity-Professional





Good service....pleasant cashier...enjoyable experience










This place is very poorly managed, disorganized and quite honestly a nightmare to deal with. Online or not - they are unhelpful, unknowledgeable and have poor customer service. Every encounter with this store is frustrating and more effort than what its worth.










Friendly service

























Was great, lots of helpful staff










I helped my mom call to set up a Christmas gift for her friend. The staff we spoke with were more than accommodating and they made the whole experience wonderful for both the giver and reciever. Great team. Thank you!















The store in deep river is awful never restock there items when they do they get 1 the owner is to cheap to stock his store properly I have had to drive to Pembroke or even Ottawa sometime because the deep river store is always out of stock awful store















Had the sale item that I went there for. Helpful staff. Put item in my vechical for me as it was too heavy for me.










Didn't find what I was looking for.










A wide variety of products at reasonable prices.










Great




















Great store with some great end of season sales





Well maintained










Curbside pick up was quick efficient and the young man who brought out my bags of dirt placed them in my car closed the trunck without slamming it ????





No premium gas ...little disappointing















(Translated) And as always good service and the world is nice (Original) Et comme toujours bon service et le monde est gentil





Closed Google had wrong hours










Love it





Nice since they added on the new addition





Really nice Canadian Tire store. The staff are very nice everytime I've been there, and they have a decent amount of stock and variety for a smaller location. Parking lot is not good though.





Fast in and out. Thanks

























Nice clean friendly store.





Found aisles very cramped with products for sale. Carts can't pass so you have to back out and wait for other cart. So much product crammed into too small of a store makes it confusing looking for specific items.





Love this store















Excellent service for a refill of a 30 lb propane tank





As per usual, good.










Great store with great staff!










Lots of good deals















Great service





Was looking for something specific, but didn't find it. For the most part - it is a great store and almost always has what you are looking for. And... They still have Christmas wrap!





Good wishing store





Customer service is ok at best




















I like this store very much. Sorry to see the Marks Dept close though. They keep the bathrooms clean which is a nice touch.





I loaded up my cart outside with plants only to learn that the store was closed! This was not evident! I was not alone. NOT HAPPY!





Smaller store but well stocked and staffed. Gas bar on premises. Property well kept!










Gas fill-up on way home from NB















During these trying times the staff was courteous and friendly making the shopping experience enjoyable.





Love the store .never enough cashiers!!










Lovely store, very clean, friendly staff.





Very clean. I know I mention it a lot in my posts but I like to walk into somewhere that you feel comfortable touching things and not going to slip or need to pick trash up. Canadian Tire is one of those stores!! Great staff as well.










One of the worst Canadian Tire stores when you need to return an item. Truly outstanding underperformance from a customer service point of view.