




Here you will be able to see the feddbacks of real people who buy the services and products of Kent Building Supplies (Interior Designer) near to the area of Dalhousie (Canada).
At the moment this firm has a score of 3.8 stars out of 5 and that score has been based on 105 reviews.
As you can see it has an average rating is really good, and it's founded on a very large number of scores, so we can be pretty sure that the rating is very reliable. If people have bothered to evaluate when they are pleased with the service, it works.
As you know, we do not usually bother to write evaluations when these are positive and we usually do it only if we have had a problem or incidence...
This Interior Designer belongs to the category of Home improvement store.










Love this store










Staff are very helpful, lines are usually short, and the variety of products and supplies offered is really good. Definitely a good spot to check if you need tools, hardware, or even cleaning supplies.










(Translated) Good hardware, bad service, have the impression that the clerks are hiding so as not to have to serve us (Original) Bonne quincaillerie, mauvais service, ont a l impression que les commis se cachent pour ne pas avoir à nous servir










can usually get what we want there















Excellent customer service!




















Loves this store. Pretty much everything needed to build or maintain a house is here.very knowledgeable and helpful staff.





The store is clean and organized but the staff are painfully slow when called upon for assistance and checking out.

























Awesome ☺





Helpful ladies in finding ideas to finish my wine rack!

























Great customer service at the Pro Desk!










Well they really don’t listen to well, especially the cabinet woman I think her name is Linda she was quite rude! She got my order all wrong they refused to fix it! I told her and the contractors that I wanted a dishwasher opening in the cabinets that’s all! She still refuse To do it! Looking to milk lot of money I think she knew we got a grant to fix our home and thought we didn’t deserve it! Because she asked us how does it work? why should she care it was paid off!! She treated us like crap!! We are still paying for it!! Not kewl made us wait long time for the cabinets, oh and forgot a whole section! hard to live with no kitchen when I have a special needs kid who needs attention and kitchen all the time!!










Friendly staff and mostly has everything in stock that is needed, but doesnt seem to offer the deals like when it was Central which is a shame. Prices are competitive with other similar stores.





Some nice workers but some saucy and very rude ones a guy name Chris works there and is one of the rudest people I've ever talked to










Nice store. Easy to find what you want. Staff is helpful and friendly.















(Translated) No service in the warehouse or in the kitchen demo section. You are always caught waiting after someone, it is long and disappointing !! And for my part the people who served me in these 2 departments there, did not even know the section in question. (Ex: you work in the warehouse and you don't even know where your plywood is, like it took 3 guys to find the sign in question ...) Anyway ... (Original) Aucun service dans l'entrepôt et dans la section des démo de cuisine. Tu es toujours prit à attendre après quelqu'un, c'est long et décevant !! Et pour ma part les personnes qui mon servi dans ces 2 départements là, ne connaissait même pas la section en question. (Ex: tu travail dans l'entrepôt pis tu sais même pas ou es ton plywood, genre que sa prit 3 gars pour trouver le panneau en question... ) Bref..





Good layout, great garden centre, pretty good selection but out of some seasonal items. Overall a pleasant trip.

























Add a hard time for my renovation










Good store. Helpful staff





Huge selection, really friendly and helpful. Great sale prices. One of my go to places now that we're in town.





Lumber is good if they put out a new skid. Other than that its picked over beat up slabs










It was great. Nolan was very helpful





Amazing staff and pretty vast selection of good...





Spend a hundred dollars asked for a bag, they said it was 10 cents told them to keep it. Why did you not offer the bag while the items were being run through the checkout? There is an opportunity for training here, also you spend that kind of money are expected to pay a dime for a bag? How does this help the environment? Plastic bags are not an environmental issue, its how they are handled when no longer useful. Punitive costs do little if anything to help the environment.





Slowest laziest staff, seems to be standard for kent .. Definitely need management training





Good prices





Good variety of products for building needs.










Prompt and professional service!





Great Customers










Great home improvement store















Nice people. Very clean.





Spent so much money there this year on Reno's I think I now have shares.




















They had awesome Tools!















Horrible service, not enough employees, nobody to help find stuff, horrible prices, no stock on the floor to look at, they want you to buy things you havent seen and then pickup in the warehouse, i will not shop here, walked out.





Great place for tools!















Good prices. Typical hardware store.










Friendly staff





Love Kent. Friendly and knowledgeable staff





(Translated) Just fine, nothing more. (Original) Juste bien sans plus.










(Translated) Good service jadore (Original) Bon service jadore





Friendly and fun staff! I had to have a key made. Great service! ????





A very nice store for your DIY projects material. They dont stock a wife variety of wood unfortunately. Always very friendly people that went out of their way to help. Would definitely be back to your store!





best place for contractor





While it's sad that i don't have a reason to visit more often, every visit has been very good. The staff is very helpful and they generally have anything you'd need for home improvement and related things.





Good Place. Bought some hedge and screening plants from the Garden Centre. Saved some bucks.










Staff are very knowledgable and kind.





Great employee knowledge. Reasonable prices on most items vs larger chain competitors. More geared for contractors but if you go in with an idea what your looking for the staff can assist you the rest of the way. Not a five star rating because lack of inventory on website. A fact that is addressed directly on the website as a way to keep costs down to the common customer. While this is somewhat inconvenient it is commendable that the company is up front to their customers about it.




















Right beside Superstore. Well placed. Nice staff.





Pretty much whatever you need when building a house or just doing a renovation for the kitchen or bathroom. Huge parking lot with free parking. Can usually find a staff person who can guide you to the correct isle for an item. I would recommend this place.





Great helpful staff.





Shopping at Kent in Sydney NS yesterday and have to give a huge shout out to Donna who was working in the hardware dept. She went above and beyond to prov ide the best customer service I have received at any store in a very lon g time..WAY TO GO DONNA





This store is going down hill ever since it switched from the Central brand.










Found exactly what I was looking for. Competitive price.










Lots of room lots of nice people work there





(Translated) Very good store and a lot of choice! (Original) Très bon magasin et beaucoup de choix !





Great service, great stock!










Great store only one I go to when in town





(Translated) We drove from Bathust (1 hour) specially for a product that their inventory says they have 14 boxes but no one can find. Also, the price was $ 12 more expensive than Kent Bathust. (Original) Nous avons conduit depuis Bathust (1 heure ) specialement pour un produit que leur inventaire dit avoir 14 boites mais que personne trouve. De plus, le prix etait 12$ plus cher qu'au Kent de Bathust.

























Large selection great sale prices on flyer items. In store prices can be pricey.




















Excellent supply store






























Great staff!! Rosie is my fav❤️





Very friendly and helpful staff





(Translated) The offer took getting used to for me. The employees are friendly, technically rather inexperienced. (Original) Das Angebot war für mich gewöhnungsbedürftig. Die Mitarbeiter freundlich, fachlich eher unbedarft.





This is definitely the worst Kent I've been to, and as a contractor I have been to many different locations in the Atlantic provinces. Today I spent 35 minutes waiting for some one to come unlock the wheelbarrows I went in twice and called once and no one came.so after 35 minutes, I went in and returned the wheelbarrows that I had paid for but never got and went to home hardware to purchase some (they were great! Not a big selection, but I had my 2 wheelbarrows in less than 5 minutes) So in short, this Kent sucks and I will not be going back, to waste 35 minutes if my time and my 15 employees that may be waiting for me to return with supplies.





Ok





Ron approached us immediately and helped us out greatly with picking out the flooring best suitable for us. He has a lot of knowledge about the products he shown us. Thank you Ron





Great selection of wood..more than I was expecting..prices were also extremely good.bettrr than I expected on that front also










(Translated) Hello (Original) Bonjour





Chain building supply. Staffing is a bit light. May have to wait for help on occasion.










Nice well laid out store with good inventory of what you need for home and yard building supplies.



































Really helpful, the do have the last straight 6x6 posts on the island.





Wonderful service





Clean, organized, friendly staff...#1 home improvement store.





Love this place!! I'm a woodworker and they provide an aweful lot, given the population they serve.





Can't find a store like this around full stock well place and service is just great.





Very nice people's... Good service...





Fast, easy, and found what I needed with the help of a very friendly staff member















One of favorite building supply stores to go too in the Sydney, NS area










I would have gave 5 stars but They killed a giant spider :(





Good service, great selection. Keep an eye out for well-priced specials (especially on the end-caps).





The lady that helped me was excellnt. Someone called ahead from another town but no one could find it when I went to pick it up. The lady that helped me stayed with me until it was found. Thank you.




















(Translated) A lot of choices (Original) Beaucoup de choix





The need more qualified staff at the front desk. I had a simple request and I was there for well over an hour and they still did not get it right. I had to call the manager the following day and he was on the ball and made things right.






























(Translated) Quality service. Thank you (Original) Service de qualité. Merci

























Great service















We get our pellets here for our pellet stove and cheat too, harebay hardware cost over $7.99 a bag here at Kent's it's only $5.49 a bag now that's a deal you cannot beat! will be buying here from now on.if you want deals this is the place to be :-)





Friendly staff










While some staff members are very helpful, many could use some customer service training. Many are also not very knowledgable about the products they sell.










Good service friendly staff










Great place and friendly service. Got all I needed with ease for my project





Paid for $500.00 in materials and arranged to have them delivered 2 days later. They specified a delivery time frame(between 12-4) and stated that they would call me prior to delivery. By 15:00 on the expected delivery day I had not received a phone call, nor my product. I had to phone the store for almost 2 hours before I was finally able to speak to a manager, who informed me that my order would not be delivered today. He then proceeded to give 3 different stories as to why the delivery would not/did not happen. When I expressed my frustration and explained that I needed it delivered today he told me that it was not his department and that he only took the phone call. He later called me back and stated that someone would deliver the order at 18:30. He also stated that he would refund the cost for delivery. While I appreciated that the cost would be absorbed, and that the order would be delivered later this evening, it does not excuse the fact that my entire day was wasted, and that I received poor customer service. I would also like to mention that the customer service I received at the project desk was excellent, and they were very helpful. The two employees who answered the phone at the customer service desk were kind and polite. Unfortunately I can not say that the manager I spoke to was polite or understanding. He frequently interrupted me and was not apologetic or sympathetic. I hope that anyone else has a better experience. I will take my experiences here into consideration the next time I am shopping for building supplies.










Great staff










Great selection of bathroom and kitchen construction










Love the store





Great people. Good selection. Comparable prices...what else do you need?





Very helpful staff





Wasn't Impressed! Went to buy a vanity, we found the one we wanted, had it brought up to the till only to be told it was on hold for someone. Why is it still on the shelf to take if it's on hold??? The customer service rep was kinda rude about it.





If you need anything for the house from lights to a simple bolt this is the place to go. Staff is very friendly and extremely helpful. Highly recommend checking them out for all your needs with the house.










This Kent has the best Contractor Desk in Canada, their service and organization is top notch!










Good place to shop friendly people





Overall this is a good place to go, especially if you want a lot of lumber or paving stones. Almost all of the staff are very friendly and helpful. The warehouse layout at this location needs a lot of work though. It's very easy to get a bottleneck inside and sometimes the workers struggle to find things. I would not recommend going through the warehouse section at peak times, you'll probably be waiting a long time.





If I could rate this store a zero I would. My husband are children and I went into this store August 4 th to be followed around like we were criminals. This was are first time being in this store as we are new to the province and Gander. Finally my husband told the lady we didn't need to be followed if we needed help we would find her . This is very disappointing experience










Always answering my questions and helping me find exactly what I need. Friendly and insightful.










Very busy place





People are friendly, service is fast





Friendly and so so helpful unlike Home Depot with their I'm doing you a favour attitude!





Knowledgeable staff.










G service










Poor customer service???? Call for an item they say they have lots, drive there 45 min away and get there and there is none.





The worst lumber I have ever seen. Not fit to sell. Should be marked down but charging top dollar. I would give it 0 stars. Staff was friendly and helpful though.










Fast friendly service










Very unhelpful staff when they actually stopped to serve us.










I shop here regularly for odds and ends. Don't have a selection like CT.










Happy and satisfied. Pleased. Happy. Please.





????????





Helpful staff!















Best place to shop for flowers and plants at this time if the year










Terrible customer service everytime I inquired for a replacement kit, I just get the run around




















very helpful staff





(Translated) not cheap, but you can get almost everything you need for a house repair. Staff is helpful and friendly. Important: Meter measure with cm and inches !!!! cm are more accurate! (Original) nicht ganz billig, aber man bekommt fast alles, was man für die Hausreparatur so braucht. Personal ist hilfsbereit und freundlich. Wichtig: Metermaß mit cm und inches!!!! cm sind genauer!





Beautiful store here in Grand Falls-Windsor





Salespeople need to know more about what is on sale. Plus most of sale items not even available.















Great staff!










Good















Really great workers who are always looking to help whenever they can. Huge place with lots of good prices. Highly recommended against all the other big places in Sydney.





Good amount of stock,but sometimes understaffed and some staff not well informed with building materials.















Very poor service










Kent's had what I needed but no network Jack's.










Great prices on laminate flooring





Service was terrible, there’s about 6 people going around with white hats on , no one on duty on Sunday to operator a forklift, but they got white hats on not a good service. Had to leave with half of materials because one could operator a forklift even though they got white hats. Get your staff trained properly.










Nice small box store. Good selection. Friendly staff.















Wouldn't suggest to anyone





Great store and service is excellent!!!





Helpful and friendly staff





Convenient and well kept location










Items more expensive than the Kent in Gander for silly small items... Not cool





Great building supply store










I would like to give a higher rating because every time I go into the store the staff are always really friendly and helpful; especially the front end cashiers, they're always very nice. My biggest problem is that you can NEVER get through to the department you need when you call in to ask a question; it's extremely frustrating since I live a good distance from the store and can't just run in to ask about a price or some information on a product.















(Translated) Door and window clerk of many services. Know his job and very kind and sympathetic. Can I say his name? MARC GALLANT. (Original) Commis aux portes et fenêtres bien de services. Connais sa job et très gentil et sympathique. Puis-je dire son nom? MARC GALLANT.





Liking the change but not the pricing





I live 30 kms away from Sydney and called the store to make sure they had the one item I needed. The first 2 times I called, the paint department hung up on me and the third and fourth time I called I couldn’t get the switch board to answer. Horrible Service!





(Translated) There are many choices (Original) Il y a beaucoup de choix





Prices are rising every day but good quality products, blame it on covid















The local staff is awesome its the accounting and head office people that are the issue. Had a business account for 25 years and when Kent took over had a very bad experience with the accounting people over a bill where I did nothing wrong. Closed account over a year ago and won't deal with Kent anymore as a result and I was a steady good customer for all those years.





The moment you walk into to store the customer service is A+++





(Translated) Very nice and friendly (Original) Très sympatique et avenant




















Good staff. Lots of garden supplies.




















Not the best selection or the friendliest at times















Very friendly service and good prices.




















Good and friendly service















This is the most I have been disciplined at Kent store on February 21st I had order a love seat and a chair they had got that in their Flyers 2 they told me 2 weeks later it will be in I went in two weeks to find out that my coach was not here went back two weeks later still not there but the chair is went back today and I got us well hopefully you'll be on the truck tomorrow this is the part of the I need to finish the rest of the construction to my new place










Very helpful Had what I needed





Amazing store















Great service! Sadly the product was not in stock that I went to purchase










Most items are overpriced. Very difficult to find a staff member to help you. Check your sales slip, chances are you have been overcharged. If you get a rain check for an item, don't hold your breath waiting for the item. You could die waiting.





my experience has Kent building supplies in Sydney has been extremely very pleasant one the staff are extremely knowledgeable in the products that the that can building supplies selves















Good knowledgeable people with good service










It's a good place to shop i love it





Great service and safety/health measures in place. I feel safe shopping there and staff are very helpful.










Staff are extremely slow to help. I was told I could get some boards cut here and waited 30 min for the person to cut them. Then he went on break and his counterpart told me I'd have to wait another 15. Needless to say I left and went to castle










I have gone to this store for years, and have always found the staff (esp. Barry, Paul) to be willing to bend over backwards to help. The name transition has not dropped the in-person service level a bit. They give great advice, and have become good friends. I cannot speak to calling in, nor ordering issues. I am sure that a call to corporate to give a calm complaint could be helpful to them and to you.





Good people lots of help















Always get great service but you have to watch the prices










Great staff, good selection, friendly environment.















Good customer experience.





Helpful, knowledgeable and friendly










This store is terrible to order anything from. I have been waiting almost 2 weeks for lights to come from Sydney. All they say is they are on their way. Must be by snail ????????????????










Equal to Home Depot in Ontario





Love the place





Not enough staff to help us find products.




















Today I went to Kent's in grand falls/Windsor nĺ and as usual found the staff to be friendly and helpful. Thus is typical of my experience in this stote.





Friendly staff and great service and selection of products.





everything we needed under one roof , great staff and great specials





(Translated) Good (Original) Bien





Great service in the store and in the yard had everthing I need to redo by patio very pleased




















People did not know any answers to the questions I asked in Gardining was looking for grass cutter...picked up a product was 9. 99 went to get checked out 13 people ahead of me put back product back cam back next day product was 15.99. How do you justify 6 bucks overnight. . NASTY.










Kent was great. Lots of stock.




















Hard to get someone to help you they just walk by




















New Card for finance plans is torture.... Your statements are never right. You can never talk to a person... all automated machines that never connect you to a person. Completely disappointed and unsatisfied. The only reason I chose one star is because it wouldn't let me post without selecting one, otherwise I would have chose none.






























Always well stocked for the most part. Location right off the outer ring road is handy.










It's ok but like its always dead there










Everytime I go in this store I'm confronted with non-existant service and a staff that doesn't go the least bit out of their way to actually help. Bought LED recessed lights that were listed in the flyer and do you think that they'd have a sign anywhere near the stack of lights that I guessed were the ones? Of course not. This wouldn't be the Cape Breton way. On this island, you're on your own. Took the lights through the checkout, paid a different price than that advertised (even though the internal number matched the item in the flyer). Just wanted to get out of there.

























Excellent





Orders take a long time to arrive and it can be frustrating to deal with them for the fact that each employee gives a different answer as to why it hasn't arrived. But after a month we finally got our order!





The service is one of a kind they are all friendly and it's maybe not the bigest kent you'll ever see but you can still find everything you need it's a very clean store





Gander location. So, we just walked around like chickens with our heads off, couldn't get help to save your life. Even stood in front of a help counter, and were totally ignored, while they turned to help people who came after us. Felt like I was in one of those movies, where you've died, and you don't know it, and nobody can see you. When we loudly asked for such and such a door, buddy pointed to the area where the doors were.(we already knew where the doors were) There was a time they practically chased you down trying to help. Or maybe that's just home depot. So annoyed.










Enjoy e verything about it





Very knowledgeable about store availabilities, good ideas to help solve challenges and very helpful





Good





Was well served and taken care of by the staff over all a good experience










Verry nice , clean and organized store.





Found what I needed. Staff is friendly and helpfull





I would like to recommend Joy at Kent in Gander for her amazing service and assistance. She went above and beyond to help provide information and assistance















Rude to no service as usual





Roger Penney at the project center was absolutely amazing, best service we've experienced in awhile. :)





Great place to get building supplies great staff





Great service




















(Translated) Good service (Original) Bon service















Staff has knowledge of everything they carry, was able to get what I needed plus other good suggestions




















Staff is always friendly and helpful. Store always looks clean and organized. Penny(manager)is certainly a great addition to this location!! Always greets me with a smile and takes the time to say HI :)















The most helpful and pleasant staff.





(Translated) Serious and helpful staff (Original) Personnel sérieux et serviable















Lots of inventory but fall short on cashiers. Only one cashier and nine customers in the line. Makes no sense to me!





I work there and i find its an excellente place to shop and work










i hope it is due to the transition from owner to owner but the service is going completly balistic, one can wait and wait for delivery and the ph. dont answer. have a nice day





Beckey at the contractor desk is fantastic





Poor service, ordered blinds after 6 weeks called to see where they were. Was told they were discontinued. But they neglected to call and tell me this





Found what I was looking for










Never had a good experience in a long long time no one to help and if you do find someone they have no idea on the product or who to ask unfortunately shot at home depot always someone to help all staff knowledgeable in all departments

























Very clean and competitive prices.





I was there for 20-25 min waiting to try to buy a 500$saw i tought for a while i was the only one in the store and also went to the paint department to ask for someone to come and still waited 15min ! Finaly someone passing by stopped and said the one on display was the only saw left and i said, im not gonna pay the same price for the display saw, if you give me a better deal i will buy it if not i can get the same saw new in the box online for the same price! He said go buy it online! What a joke! No problem i bought a new saw and the stand delivered to my house for cheaper!!!





Excellent service from the contract desk from Ryan Macdonald, to help us build a deck, thank u????










Good service is something you can't buy! Here it's free and friendly. Go to the other guys first then go to Kents so you can truly feel the difference.





I received excellent service at this store.





I went to pay for a product and the cashier was away cutting keys and there was no one to check me out. I left my intended purchase at the customer service counter and made my purchase at home hardware.





(Translated) Kind of place that you would like to say to a couple, if you don't like your job, stay with you (Original) Genre de place que tu voudrais dire à une couple, si t'aime pas ta job reste chevous




















Very busy










Nice people










.










Need more workers





You can get pretty much everything there





The service we received was exceptional. Very knowledgeable staff that are very helpful and friendly





I would like to thank Manager Max Paddock for the great help in resolving a problem I had with a product . He got the help for me fast and I greatly appreciated thank you so much .





Great





Kent didn't have what I wanted but they gave me the name of another store ( Home Depot )and I got what I wanted,so pleased that Kent's customer service was excellent. Thanks again for your help and I wasn't feeling well and ended up with everything I needed so I could get home and lye down and when I woke up took my meds ,if I hadn't got everything I would've had given up I never would've been to weak and in alot of pain so I would not be able to go back....so a Big problem was solved, what an awesome sleep I had last night.No More Stress.





Always great service.





Frendly staff





Customer Service is the worst.





Great service